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Bosberaaad

  1. Home
  2. Software
  3. Sage Business Cloud Payroll
  4. Reviews

231 verified reviews

Sage Business Cloud Payroll reviews

Every published review of Sage Business Cloud Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 3 of 24

FN

Faizel NkosiVerified

Industrial Relations Manager

Security servicesSouth AfricaVereenigingSole trader
4.0
30 Jun 2026

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
AN

Anisha Nkosi

HR and Payroll Manager

Motor tradeSouth AfricaEast London201 to 500 employees
5.0
24 Jun 2026

Support actually understands South African payroll

The tax year end is what convinced me. Nothing broke. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Posts straight into Sage Accounting with no export step. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
JA

Jaco AndersonVerified

Payroll and Benefits Officer

AgricultureSouth AfricaPaarl11 to 50 employees
2.0
24 Jun 2026

ETI was calculated wrong for eight months

It was sold as suitable for wage staff. It is not. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. We moved to an alternative and the difference was immediate.

What works

The payslip layout is clean.

What does not

Support could not explain their own statutory outputs. ETI required manual correction for months. Leave accruals did not follow BCEA rules.

Used for more than 5 years
BS

Bongani SegwapaVerified

HR Officer

Legal servicesNigeriaNigeria500 plus employees
5.0
21 Jun 2026

ETI calculated correctly, with the working shown

We run about ninety staff on this and it has not missed a submission. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing that scales with headcount. The ACB file imports into our bank without a support call. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for more than 5 years
AL

Anke LombardVerified

Payroll Administrator

HealthcareSouth AfricaWitbank201 to 500 employees
4.0
21 Jun 2026

Payroll stopped being the worst week of the month

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing that scales with headcount. IRP5 files validated in e@syFile without a single rejection. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
MN

Marlize NgcoboVerified

General Manager

Legal servicesSouth AfricaNelspruit201 to 500 employees
5.0
19 Jun 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Backed by the largest accounting software vendor in the market. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Used for 1 to 2 years
LK

Lerato KrugerVerified

HR Officer

Property and real estateSouth AfricaPietermaritzburgSole trader
5.0
19 Jun 2026

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing that scales with headcount. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Used for 1 to 2 years
ZM

Zanele MoodleyVerified

Senior Bookkeeper

TelecommunicationsSouth AfricaNelspruitSole trader
4.0
19 Jun 2026

Our IRP5 files validated in e@syFile first time

We switched after our previous provider got an ETI calculation wrong. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing that scales with headcount. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
DG

Dineo GovenderVerified

Partner

Mining servicesSouth AfricaBloemfontein11 to 50 employees
2.0
19 Jun 2026

Bargaining council rules were never supported properly

We had to rebuild two EMP501 submissions by hand. Where it earns its keep is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

The payslip layout is clean.

What does not

Support could not explain their own statutory outputs. The March year end process was poorly documented. ETI required manual correction for months.

Response from the vendor25 Jun 2026

We appreciate you taking the time to write this up. The support delay you experienced is not the standard we hold ourselves to, and we have followed up internally. Please reach out directly and we will assist.

Used for 1 to 2 years
PN

Palesa Netshitenzhe

HR and Payroll Manager

TelecommunicationsSouth AfricaDurban11 to 50 employees
5.0
18 Jun 2026

ETI calculated correctly, with the working shown

I have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Per employee pricing that scales with headcount. IRP5 files validated in e@syFile without a single rejection. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
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4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
89 of 231
3
36 of 231
2
12 of 231
1
3 of 231

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