246 verified reviews

Sage HR reviews

Every published review of Sage HR, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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246 reviews match · page 15 of 25

Sunette FortuinVerified

Supply Chain Manager

Education

Pietermaritzburg201 to 500 employees

5.0

18 Apr 2025

Managers use it without being chased

Managers approve leave from their phones now, which was the whole point. Clean mobile app for leave requests and approvals. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Modular pricing, so you pay only for what you switch on. The employee file holds everything in one place with proper permissions. Reporting on headcount and turnover is available without asking IT.

What does not

Data is hosted offshore, which our information officer had to sign off.

Ayanda NaidooVerified

HR Officer

Logistics and transport

Pretoria11 to 50 employees

4.0

11 Apr 2025

Employees actually log in, which surprised me

We had leave in a shared spreadsheet for six years. This was overdue. Leave accrual that follows BCEA rather than a US default. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Genuinely easy for line managers to use without training. The employee file holds everything in one place with proper permissions. Reporting on headcount and turnover is available without asking IT.

What does not

Recruitment is a separate module at a separate price.

Palesa du Plessis

Operations Director

Construction

Pietermaritzburg201 to 500 employees

4.0

31 Mar 2025

Leave requests left email and never came back

The employee file being in one place made our last inspection straightforward. Clean mobile app for leave requests and approvals. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Leave accrual that follows BCEA rather than a US default. Document storage with e signature removed a printing step entirely. Reporting on headcount and turnover is available without asking IT.

What does not

Recruitment is a separate module at a separate price.

Ashwin TaylorVerified

HR Business Partner

Construction

Stellenbosch201 to 500 employees

4.0

28 Mar 2025

Onboarding admin dropped by half

Managers approve leave from their phones now, which was the whole point. Genuinely easy for line managers to use without training. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Genuinely easy for line managers to use without training. Leave requests and approvals happen on the phone without training. Reporting on headcount and turnover is available without asking IT.

What does not

Recruitment is a separate module at a separate price.

Vikash KrugerVerified

Chief Operating Officer

Logistics and transport

Somerset West500 plus employees

4.0

26 Mar 2025

The audit trail saved us at a CCMA hearing

The employee file being in one place made our last inspection straightforward. Modular pricing, so you pay only for what you switch on. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Leave accrual that follows BCEA rather than a US default. The employee file holds everything in one place with proper permissions. Document storage with e signature removed a printing step entirely.

What does not

Reporting is adequate rather than strong.

Bongani RadebeVerified

Partner

Mining services

Midrand201 to 500 employees

3.0

25 Mar 2025

Fine platform, priced above what we use

Solid for the core, but we still keep a spreadsheet for the reporting we actually need. Modular pricing, so you pay only for what you switch on. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Genuinely easy for line managers to use without training. Leave management works reliably.

What does not

BCEA leave had to be configured rather than selected. Performance management is basic.

Response from the vendor07 Apr 2025

Thank you for the detailed feedback. Our product team has logged the reporting limitations you describe and improvements are on the roadmap for this year. Please contact our support team so we can look at your specific configuration.

Lucinda AndersonVerified

Logistics Coordinator

Legal services

Polokwane51 to 200 employees

5.0

24 Mar 2025

The audit trail saved us at a CCMA hearing

The employee file being in one place made our last inspection straightforward. Modular pricing, so you pay only for what you switch on. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Clean mobile app for leave requests and approvals. Leave requests and approvals happen on the phone without training. Onboarding checklists removed most of the first week paperwork.

What does not

Data is hosted offshore, which our information officer had to sign off.

Nkosinathi MthembuVerified

Plant Manager

Legal services

Stellenbosch201 to 500 employees

4.0

23 Mar 2025

Managers use it without being chased

We had leave in a shared spreadsheet for six years. This was overdue. Clean mobile app for leave requests and approvals. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Leave accrual that follows BCEA rather than a US default. Document storage with e signature removed a printing step entirely. Reporting on headcount and turnover is available without asking IT.

What does not

Data is hosted offshore, which our information officer had to sign off.

Rendani Titus

Plant Manager

Insurance

Cape Town51 to 200 employees

2.0

23 Mar 2025

We went back to spreadsheets after nine months

It was clearly built for a different labour market. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. It may suit a simpler business than ours.

What works

The employee database itself is fine.

What does not

Leave rules never matched South African requirements. The interface is dated and slow. Support hours do not overlap with our working day.

Andile BennettVerified

Managing Director

Recruitment

Pietermaritzburg51 to 200 employees

5.0

17 Mar 2025

Our employment equity return took hours, not weeks

Managers approve leave from their phones now, which was the whole point. Clean mobile app for leave requests and approvals. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Genuinely easy for line managers to use without training. Document storage with e signature removed a printing step entirely. Reporting on headcount and turnover is available without asking IT.

What does not

Data is hosted offshore, which our information officer had to sign off.

246 verified reviews

What works

Genuinely easy for line managers to use without training. Leave management works reliably.

What does not

BCEA leave had to be configured rather than selected. Performance management is basic.

Response from the vendor07 Apr 2025

Lucinda AndersonVerified

Logistics Coordinator

Legal services

Polokwane51 to 200 employees

5.0

24 Mar 2025

The audit trail saved us at a CCMA hearing

The employee file being in one place made our last inspection straightforward. Modular pricing, so you pay only for what you switch on. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Clean mobile app for leave requests and approvals. Leave requests and approvals happen on the phone without training. Onboarding checklists removed most of the first week paperwork.

What does not

Data is hosted offshore, which our information officer had to sign off.

Nkosinathi MthembuVerified

Plant Manager

Legal services

Stellenbosch201 to 500 employees

4.0

23 Mar 2025

Managers use it without being chased

What works

Leave accrual that follows BCEA rather than a US default. Document storage with e signature removed a printing step entirely. Reporting on headcount and turnover is available without asking IT.

What does not

Data is hosted offshore, which our information officer had to sign off.

Rendani Titus

Plant Manager

Insurance

Cape Town51 to 200 employees

2.0

23 Mar 2025

We went back to spreadsheets after nine months

What works

The employee database itself is fine.

What does not

Leave rules never matched South African requirements. The interface is dated and slow. Support hours do not overlap with our working day.

Andile BennettVerified

Managing Director

Recruitment

Pietermaritzburg51 to 200 employees

5.0

17 Mar 2025

Our employment equity return took hours, not weeks

Managers approve leave from their phones now, which was the whole point. Clean mobile app for leave requests and approvals. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Genuinely easy for line managers to use without training. Document storage with e signature removed a printing step entirely. Reporting on headcount and turnover is available without asking IT.

What does not

Data is hosted offshore, which our information officer had to sign off.