246 verified reviews

Sage HR reviews

Every published review of Sage HR, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

246 reviews match · page 19 of 25

Deon Mudau

Logistics Coordinator

Accounting

Pietermaritzburg11 to 50 employees

4.0

30 Sept 2024

Employees actually log in, which surprised me

Managers approve leave from their phones now, which was the whole point. Modular pricing, so you pay only for what you switch on. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Clean mobile app for leave requests and approvals. The employee file holds everything in one place with proper permissions. Onboarding checklists removed most of the first week paperwork.

What does not

Reporting is adequate rather than strong.

Rajesh ChaukeVerified

Operations Director

Hospitality

NelspruitSole trader

5.0

10 Sept 2024

Onboarding admin dropped by half

The employee file being in one place made our last inspection straightforward. Genuinely easy for line managers to use without training. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Clean mobile app for leave requests and approvals. The employee file holds everything in one place with proper permissions. Onboarding checklists removed most of the first week paperwork.

What does not

Reporting is adequate rather than strong.

Megan van WykVerified

Learning and Development Manager

Marketing and advertising

Midrand11 to 50 employees

5.0

01 Sept 2024

The audit trail saved us at a CCMA hearing

Managers approve leave from their phones now, which was the whole point. Genuinely easy for line managers to use without training. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Leave accrual that follows BCEA rather than a US default. The employee file holds everything in one place with proper permissions. Onboarding checklists removed most of the first week paperwork.

What does not

Recruitment is a separate module at a separate price.

Kevin BennettVerified

HR Business Partner

Property and real estate

Rustenburg201 to 500 employees

4.0

28 Aug 2024

Employees actually log in, which surprised me

We had leave in a shared spreadsheet for six years. This was overdue. Modular pricing, so you pay only for what you switch on. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Clean mobile app for leave requests and approvals. Document storage with e signature removed a printing step entirely. The employee file holds everything in one place with proper permissions.

What does not

Data is hosted offshore, which our information officer had to sign off.

Gerhard NgcoboVerified

Founder

Security services

KimberleySole trader

4.0

22 Aug 2024

Employees actually log in, which surprised me

Managers approve leave from their phones now, which was the whole point. Leave accrual that follows BCEA rather than a US default. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Genuinely easy for line managers to use without training. Onboarding checklists removed most of the first week paperwork. Reporting on headcount and turnover is available without asking IT.

What does not

Data is hosted offshore, which our information officer had to sign off.

Megan Singh

Chief Executive Officer

Retail

MidrandSole trader

3.0

13 Aug 2024

Fine platform, priced above what we use

Solid for the core, but we still keep a spreadsheet for the reporting we actually need. Modular pricing, so you pay only for what you switch on. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Clean mobile app for leave requests and approvals. The employee record is well organised.

What does not

BCEA leave had to be configured rather than selected. The mobile experience is weaker than the desktop.

Zanele ReddyVerified

Warehouse Manager

Financial services

Polokwane201 to 500 employees

5.0

05 Aug 2024

The audit trail saved us at a CCMA hearing

Managers approve leave from their phones now, which was the whole point. Genuinely easy for line managers to use without training. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Modular pricing, so you pay only for what you switch on. Leave requests and approvals happen on the phone without training. Reporting on headcount and turnover is available without asking IT.

What does not

Recruitment is a separate module at a separate price.

Sipho MashabaVerified

Learning and Development Manager

Accounting

Nelspruit2 to 10 employees

4.0

05 Aug 2024

Our employment equity return took hours, not weeks

The employee file being in one place made our last inspection straightforward. Leave accrual that follows BCEA rather than a US default. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Leave accrual that follows BCEA rather than a US default. Onboarding checklists removed most of the first week paperwork. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Bongani RobertsVerified

HR Manager

Financial services

Pretoria2 to 10 employees

4.0

04 Aug 2024

Employees actually log in, which surprised me

Managers approve leave from their phones now, which was the whole point. Leave accrual that follows BCEA rather than a US default. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Clean mobile app for leave requests and approvals. Document storage with e signature removed a printing step entirely. Leave requests and approvals happen on the phone without training.

What does not

Reporting is adequate rather than strong.

Andile DlaminiVerified

HR Officer

Mining services

Somerset West11 to 50 employees

2.0

31 Jul 2024

Leave accruals were wrong from day one

It was clearly built for a different labour market. In practice, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. It may suit a simpler business than ours.

What works

Document storage works.

What does not

Support hours do not overlap with our working day. Leave rules never matched South African requirements. The interface is dated and slow.

246 verified reviews

Managers approve leave from their phones now, which was the whole point. Genuinely easy for line managers to use without training. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Modular pricing, so you pay only for what you switch on. Leave requests and approvals happen on the phone without training. Reporting on headcount and turnover is available without asking IT.

What does not

Recruitment is a separate module at a separate price.

Sipho MashabaVerified

Learning and Development Manager

Accounting

Nelspruit2 to 10 employees

4.0

05 Aug 2024

Our employment equity return took hours, not weeks

What works

Leave accrual that follows BCEA rather than a US default. Onboarding checklists removed most of the first week paperwork. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Bongani RobertsVerified

HR Manager

Financial services

Pretoria2 to 10 employees

4.0

04 Aug 2024

Employees actually log in, which surprised me

Managers approve leave from their phones now, which was the whole point. Leave accrual that follows BCEA rather than a US default. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Clean mobile app for leave requests and approvals. Document storage with e signature removed a printing step entirely. Leave requests and approvals happen on the phone without training.

What does not

Reporting is adequate rather than strong.

Andile DlaminiVerified

HR Officer

Mining services

Somerset West11 to 50 employees

2.0

31 Jul 2024

Leave accruals were wrong from day one

What works

Document storage works.

What does not

Support hours do not overlap with our working day. Leave rules never matched South African requirements. The interface is dated and slow.