96 verified reviews

Sage Intacct reviews

Every published review of Sage Intacct, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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Nokuthula PillayVerified

Production Manager

Motor trade

Paarl2 to 10 employees

4.0

23 Oct 2024

Solid, boring, and that is exactly what I wanted

I run the books for three related companies and this is the first system that has kept up. Strong audit and controls posture. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Strong audit and controls posture. Bank feeds match transactions accurately and the rules learn quickly. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.

Lizelle JonesVerified

Partner

Retail

Zimbabwe201 to 500 employees

5.0

22 Oct 2024

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. Strong audit and controls posture. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Close cycles measured in days rather than weeks. Month end close has dropped from six days to two. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Kavitha IsaacsVerified

Group Financial Manager

Healthcare

Centurion201 to 500 employees

4.0

30 Sept 2024

Finally a ledger our accountant does not complain about

After two years I can say the reconciliation time saving is real and it is significant. Dimensional accounting instead of an unmanageable account code. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Dimensional accounting instead of an unmanageable account code. Month end close has dropped from six days to two. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Priya ZuluVerified

Operations Director

Professional consulting

Sandton51 to 200 employees

4.0

30 Sept 2024

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. Strong audit and controls posture. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Close cycles measured in days rather than weeks. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

The interface has not aged well.

Musa NkosiVerified

Creditors Clerk

Insurance

Somerset West11 to 50 employees

5.0

27 Sept 2024

Bank feeds alone justify the subscription

We moved across from a desktop package eighteen months ago and I would not go back. Strong audit and controls posture. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Strong audit and controls posture. Invoices go out looking professional with no design work. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Lungile SwanepoelVerified

Logistics Coordinator

Food and beverage

Sandton500 plus employees

5.0

22 Sept 2024

Finally a ledger our accountant does not complain about

After two years I can say the reconciliation time saving is real and it is significant. Genuine multi entity consolidation with inter company eliminations. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Genuine multi entity consolidation with inter company eliminations. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Ofentse Mahlangu

Supply Chain Manager

Food and beverage

Witbank2 to 10 employees

3.0

06 Sept 2024

Good ledger, disappointing reporting

Good enough that changing again is not worth the disruption. Genuine multi entity consolidation with inter company eliminations. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Close cycles measured in days rather than weeks. Pricing is predictable with no surprise increases.

What does not

There is no direct submission to eFiling, so the return is captured by hand. Inventory cannot handle multiple warehouses.

Nkosinathi ErasmusVerified

Debtors Manager

Education

Nelspruit51 to 200 employees

4.0

03 Sept 2024

Bank feeds alone justify the subscription

We moved across from a desktop package eighteen months ago and I would not go back. Dimensional accounting instead of an unmanageable account code. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Genuine multi entity consolidation with inter company eliminations. Invoices go out looking professional with no design work. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Lindiwe Pillay

Founder

Motor trade

Stellenbosch51 to 200 employees

5.0

26 Aug 2024

Reconciliation went from a week to an afternoon

We moved across from a desktop package eighteen months ago and I would not go back. Strong audit and controls posture. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Close cycles measured in days rather than weeks. Multi currency handling is genuinely correct on unrealised gains. Month end close has dropped from six days to two.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

David SegwapaVerified

Bookkeeper

Accounting

Polokwane500 plus employees

3.0

19 Jul 2024

Good ledger, disappointing reporting

Good enough that changing again is not worth the disruption. Dimensional accounting instead of an unmanageable account code. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Close cycles measured in days rather than weeks. Invoicing is quick once the templates are set.

What does not

Bank feeds drop and need reauthorising more often than they should. There is no direct submission to eFiling, so the return is captured by hand.

96 verified reviews

We moved across from a desktop package eighteen months ago and I would not go back. Strong audit and controls posture. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Close cycles measured in days rather than weeks. Multi currency handling is genuinely correct on unrealised gains. Month end close has dropped from six days to two.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

David SegwapaVerified

Bookkeeper

Accounting

Polokwane500 plus employees

3.0

19 Jul 2024

Good ledger, disappointing reporting

What works

Close cycles measured in days rather than weeks. Invoicing is quick once the templates are set.

What does not

Bank feeds drop and need reauthorising more often than they should. There is no direct submission to eFiling, so the return is captured by hand.