CJChristiaan Jones
Creditors Clerk
Telecommunications
South AfricaEast LondonSole trader
South AfricaEast LondonSole trader5.0
342 verified reviews
Every published review of Sage Pastel Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
342 reviews match · page 15 of 35
CJChristiaan Jones
Creditors Clerk
South AfricaEast LondonSole traderWe run about ninety staff on this and it has not missed a submission. Runs locally, so month end is not a connectivity risk. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Complete SARS statutory coverage, maintained for decades. Support answers in South African hours and understands the question. BCEA leave accruals are right without configuration.
What does not
The interface takes a while for a new administrator.
SFSiyabonga Fortuin
Chief Operating Officer
South AfricaRandburg51 to 200 employeesWe switched after our previous provider got an ETI calculation wrong. The largest pool of trained operators in the country. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Complete SARS statutory coverage, maintained for decades. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
MNMusa Nel
Employment Equity Officer
South AfricaSomerset West201 to 500 employeesWe switched after our previous provider got an ETI calculation wrong. Strong multi company handling for practices. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Strong multi company handling for practices. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
KWKirsten WilliamsVerified
Audit Manager
South AfricaGqeberha11 to 50 employeesCompliance side is solid, the day to day is more of a slog than it should be. Complete SARS statutory coverage, maintained for decades. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.
What works
The largest pool of trained operators in the country. Statutory outputs are correct.
What does not
Wage and shift payroll is weaker than salaried. The reporting cannot break cost down by department.
PAPreggie AndersonVerified
Wages Clerk
South AfricaPretoria51 to 200 employeesWe run about ninety staff on this and it has not missed a submission. Runs locally, so month end is not a connectivity risk. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Runs locally, so month end is not a connectivity risk. Support answers in South African hours and understands the question. Employee self service cut payslip queries almost to zero.
What does not
Reporting outside the statutory pack is thin.
MRMulalo Roberts
Senior Payroll Consultant
South AfricaRustenburgSole traderI have run payroll on four different systems and this is the one I would choose again. Strong multi company handling for practices. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
The largest pool of trained operators in the country. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.
What does not
The interface takes a while for a new administrator.
TSTshepo SitholeVerified
Learning and Development Manager
South AfricaDurban11 to 50 employeesWe run about ninety staff on this and it has not missed a submission. Complete SARS statutory coverage, maintained for decades. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Complete SARS statutory coverage, maintained for decades. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
DGDavid GovenderVerified
Employment Equity Officer
South AfricaPietermaritzburg51 to 200 employeesWe switched after our previous provider got an ETI calculation wrong. The largest pool of trained operators in the country. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Runs locally, so month end is not a connectivity risk. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.
What does not
The interface takes a while for a new administrator.
GSGerhard SegwapaVerified
Accountant
South AfricaRustenburg500 plus employeesThe tax year end is what convinced me. Nothing broke. Complete SARS statutory coverage, maintained for decades. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Complete SARS statutory coverage, maintained for decades. BCEA leave accruals are right without configuration. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.
NMNeo MoodleyVerified
Senior Payroll Consultant
South AfricaPretoria201 to 500 employeesCompliance side is solid, the day to day is more of a slog than it should be. The largest pool of trained operators in the country. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.
What works
Complete SARS statutory coverage, maintained for decades. Setup was straightforward.
What does not
The reporting cannot break cost down by department. Support queues get long towards month end.