KHKevin HlungwaniVerified
Payroll Administrator
Financial services
South AfricaGeorge500 plus employees
South AfricaGeorge500 plus employees342 verified reviews
Every published review of Sage Pastel Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
342 reviews match · page 19 of 35
KHKevin HlungwaniVerified
Payroll Administrator
South AfricaGeorge500 plus employeesThe tax year end is what convinced me. Nothing broke. Runs locally, so month end is not a connectivity risk. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Runs locally, so month end is not a connectivity risk. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.
What does not
Reporting outside the statutory pack is thin.
CCCharmaine CoetzeeVerified
Senior Payroll Consultant
South AfricaDurban201 to 500 employeesWe switched after our previous provider got an ETI calculation wrong. Runs locally, so month end is not a connectivity risk. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Runs locally, so month end is not a connectivity risk. ETI is calculated on the sliding scale and shows its working. Employee self service cut payslip queries almost to zero.
What does not
There is no real HR functionality, so we run a second system.
MTMandla Titus
Learning and Development Manager
South AfricaSomerset West2 to 10 employeesWe switched after our previous provider got an ETI calculation wrong. Strong multi company handling for practices. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Complete SARS statutory coverage, maintained for decades. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.
What does not
There is no real HR functionality, so we run a second system.
ZSZanele SeptemberVerified
Chief Operating Officer
South AfricaRichards Bay11 to 50 employeesIt works. It is not enjoyable, but payroll rarely is. The largest pool of trained operators in the country. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Runs locally, so month end is not a connectivity risk. Per employee pricing is fair for a small team.
What does not
The reporting cannot break cost down by department. Wage and shift payroll is weaker than salaried.
PRPalesa RamavhoyaVerified
Payroll and Benefits Officer
South AfricaPretoria201 to 500 employeesWe switched after our previous provider got an ETI calculation wrong. Runs locally, so month end is not a connectivity risk. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Runs locally, so month end is not a connectivity risk. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
NMNonhlanhla MoodleyVerified
Accountant
South AfricaJohannesburg11 to 50 employeesI have run payroll on four different systems and this is the one I would choose again. The largest pool of trained operators in the country. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Runs locally, so month end is not a connectivity risk. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.
What does not
There is no real HR functionality, so we run a second system.
FLFatima LombardVerified
Payroll Manager
South AfricaKlerksdorp201 to 500 employeesThe tax year end is what convinced me. Nothing broke. Complete SARS statutory coverage, maintained for decades. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
The largest pool of trained operators in the country. IRP5 files validated in e@syFile without a single rejection. BCEA leave accruals are right without configuration.
What does not
Reporting outside the statutory pack is thin.
LPLerato PetersenVerified
Payroll and Benefits Officer
South AfricaKimberley2 to 10 employeesWe switched after our previous provider got an ETI calculation wrong. Strong multi company handling for practices. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
The largest pool of trained operators in the country. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.
What does not
Reporting outside the statutory pack is thin.
DEDavid ErasmusVerified
Chief Executive Officer
KenyaKenya11 to 50 employeesWe run about ninety staff on this and it has not missed a submission. The largest pool of trained operators in the country. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
The largest pool of trained operators in the country. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.
What does not
There is no real HR functionality, so we run a second system.
OJOfentse Joubert
Senior Payroll Consultant
South AfricaBloemfontein500 plus employeesWe switched after our previous provider got an ETI calculation wrong. Complete SARS statutory coverage, maintained for decades. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
The largest pool of trained operators in the country. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.