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  3. Sage Payroll
  4. Reviews

231 verified reviews

Sage Payroll reviews

Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 22 of 24

MS

Michelle SinghVerified

Wages Clerk

Logistics and transportSouth AfricaCenturionSole trader
Previous1...21222324Next

4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
4.0
12 Dec 2023

Three tax year ends without a single correction

We switched after our previous provider got an ETI calculation wrong. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The Sage compliance engine without a local installation. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Used for 1 to 2 years
NN

Neo NgcoboVerified

Management Accountant

Non profitSouth AfricaStellenbosch51 to 200 employees
5.0
07 Dec 2023

ETI calculated correctly, with the working shown

We switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The Sage compliance engine without a local installation. Support answers in South African hours and understands the question. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
SI

Sanele IsaacsVerified

Chief Executive Officer

Security servicesSouth AfricaCape Town2 to 10 employees
5.0
06 Dec 2023

Support actually understands South African payroll

We run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Posts straight into Sage Accounting with no export step. The ACB file imports into our bank without a support call. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
FM

Faizel MudauVerified

Learning and Development Manager

EngineeringNigeriaNigeria201 to 500 employees
4.0
03 Dec 2023

Leave finally follows the BCEA without a spreadsheet

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Posts straight into Sage Accounting with no export step. The ACB file imports into our bank without a support call. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
LB

Lerato Buthelezi

Senior Bookkeeper

Information technologyZimbabweZimbabwe2 to 10 employees
4.0
24 Nov 2023

Our IRP5 files validated in e@syFile first time

We switched after our previous provider got an ETI calculation wrong. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Backed by the largest accounting software vendor in the market. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Used for more than 5 years
AS

Andile SitholeVerified

Senior Payroll Consultant

RecruitmentSouth AfricaGqeberha2 to 10 employees
3.0
18 Nov 2023

Does what it must, nothing more

We use maybe sixty percent of what we pay for. The Sage compliance engine without a local installation. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

The Sage compliance engine without a local installation. Statutory outputs are correct.

What does not

The reporting cannot break cost down by department. No bargaining council support.

Used for 6 to 12 months
DN

Deven NaidooVerified

Payroll Manager

Financial servicesSouth AfricaDurban201 to 500 employees
5.0
12 Nov 2023

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The Sage compliance engine without a local installation. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for more than 5 years
CM

Craig Mabaso

Chief Operating Officer

EducationSouth AfricaMidrand500 plus employees
5.0
11 Nov 2023

ETI calculated correctly, with the working shown

We switched after our previous provider got an ETI calculation wrong. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Per employee pricing that scales with headcount. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
MS

Michelle SinghVerified

Creditors Clerk

ManufacturingSouth AfricaCenturion51 to 200 employees
5.0
11 Nov 2023

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Posts straight into Sage Accounting with no export step. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
HW

Hlengiwe WindvogelVerified

Partner

Food and beverageSouth AfricaWitbank11 to 50 employees
5.0
02 Nov 2023

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing that scales with headcount. Employee self service cut payslip queries almost to zero. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Used for more than 5 years
89 of 231
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36 of 231
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12 of 231
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