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  3. Sage X3
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118 verified reviews

Sage X3 reviews

Every published review of Sage X3, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

118 reviews match · page 5 of 12

NV

Nonhlanhla van der MerweVerified

Operations Director

ManufacturingSouth AfricaPolokwane51 to 200 employees
2.0
17 Dec 2025

Implementation ran eleven months over

Under scoped implementation, and we discovered it after go live. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

The core accounting works.

What does not

We are still running parallel spreadsheets. The implementation ran badly over time and budget. Renewal pricing increased well beyond inflation.

Used for 1 to 2 years
KZ

Khanyisile ZwaneVerified

General Manager

AccountingNamibiaNamibia11 to 50 employees
4.0
10 Dec 2025

The partner made the difference, not the software

Two years post go live and I would make the same decision. Warehouse management with directed putaway and picking. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Process manufacturing with formulas, yield, potency and grade. Consolidation across our companies takes days rather than weeks. Landed cost calculations are accurate including duty and clearing.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for 1 to 2 years
JS

James SinghVerified

Financial Director

AgricultureSouth AfricaJohannesburg201 to 500 employees
4.0
23 Nov 2025

Landed cost is finally accurate

We run four warehouses and two companies on this and the consolidation works. Batch traceability built for food, beverage and pharmaceutical audit. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Warehouse management with directed putaway and picking. Branch reporting comes out without a spreadsheet in between. Traceability from raw material to finished goods is complete.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for more than 5 years
NW

Naledi WilliamsVerified

Head of IT

Legal servicesSouth AfricaKimberley500 plus employees
4.0
20 Nov 2025

Stock and the ledger finally agree

The implementation partner was excellent, which I think matters more than the badge. Multi legislation financials in one instance across African jurisdictions. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Batch traceability built for food, beverage and pharmaceutical audit. Stock on hand matches the physical count for the first time in years. Landed cost calculations are accurate including duty and clearing.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for 2 to 5 years
EL

Elmarie LombardVerified

Managing Director

EducationSouth AfricaPaarl201 to 500 employees
5.0
12 Nov 2025

Traceability paid for itself in one audit

We run four warehouses and two companies on this and the consolidation works. Batch traceability built for food, beverage and pharmaceutical audit. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Process manufacturing with formulas, yield, potency and grade. Branch reporting comes out without a spreadsheet in between. Landed cost calculations are accurate including duty and clearing.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for less than 6 months
SM

Sanele Mudau

Logistics Coordinator

AgricultureSouth AfricaKlerksdorp11 to 50 employees
5.0
08 Nov 2025

Go live was on time and under budget

The implementation partner was excellent, which I think matters more than the badge. Process manufacturing with formulas, yield, potency and grade. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Warehouse management with directed putaway and picking. Stock on hand matches the physical count for the first time in years. Consolidation across our companies takes days rather than weeks.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for more than 5 years
SS

Sipho SegwapaVerified

Warehouse Manager

Security servicesSouth AfricaPietermaritzburg2 to 10 employees
4.0
01 Nov 2025

The partner made the difference, not the software

The implementation partner was excellent, which I think matters more than the badge. Multi legislation financials in one instance across African jurisdictions. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Process manufacturing with formulas, yield, potency and grade. Branch reporting comes out without a spreadsheet in between. Landed cost calculations are accurate including duty and clearing.

What does not

The interface is dense and training is a real line item.

Used for 1 to 2 years
HD

Hendrik DavidsVerified

Chief Executive Officer

Mining servicesSouth AfricaGeorge51 to 200 employees
5.0
14 Oct 2025

Go live was on time and under budget

We run four warehouses and two companies on this and the consolidation works. Batch traceability built for food, beverage and pharmaceutical audit. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Batch traceability built for food, beverage and pharmaceutical audit. Stock on hand matches the physical count for the first time in years. Multi warehouse transfers are visible and auditable.

What does not

The interface is dense and training is a real line item.

Used for more than 5 years
TN

Themba NaidooVerified

Warehouse Manager

AccountingSouth AfricaSomerset West51 to 200 employees
4.0
06 Oct 2025

Traceability paid for itself in one audit

The implementation partner was excellent, which I think matters more than the badge. Batch traceability built for food, beverage and pharmaceutical audit. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Warehouse management with directed putaway and picking. Consolidation across our companies takes days rather than weeks. Landed cost calculations are accurate including duty and clearing.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for 1 to 2 years
MA

Mandla AbrahamsVerified

Financial Director

AgricultureSouth AfricaPietermaritzburg201 to 500 employees
4.0
01 Oct 2025

The partner made the difference, not the software

We run four warehouses and two companies on this and the consolidation works. Process manufacturing with formulas, yield, potency and grade. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Batch traceability built for food, beverage and pharmaceutical audit. Traceability from raw material to finished goods is complete. Stock on hand matches the physical count for the first time in years.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for 6 to 12 months
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3.9

Overall

from 118 reviews

72% positive19% neutral9% critical

Rating distribution

5
39 of 118
4
46 of 118
3
22 of 118
2
9 of 118
1
2 of 118

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