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  3. Sage X3
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118 verified reviews

Sage X3 reviews

Every published review of Sage X3, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

118 reviews match · page 4 of 12

MA

Michelle AndersonVerified

Accountant

InsuranceSouth AfricaDurban201 to 500 employees
4.0
20 Feb 2026

Landed cost is finally accurate

We run four warehouses and two companies on this and the consolidation works. Warehouse management with directed putaway and picking. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Batch traceability built for food, beverage and pharmaceutical audit. Consolidation across our companies takes days rather than weeks. Branch reporting comes out without a spreadsheet in between.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for 2 to 5 years
ST

Stefan TitusVerified

Owner

RetailSouth AfricaEast LondonSole trader
2.0
08 Feb 2026

We are still reconciling stock by hand

The local statutory reporting was never delivered as promised. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

It is stable once running.

What does not

Localisation was incomplete at go live. The implementation ran badly over time and budget. We are still running parallel spreadsheets.

Used for 2 to 5 years
EM

Elmarie MolefeVerified

Practice Manager

EngineeringBotswanaBotswana11 to 50 employees
4.0
07 Feb 2026

Landed cost is finally accurate

The implementation partner was excellent, which I think matters more than the badge. Process manufacturing with formulas, yield, potency and grade. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Multi legislation financials in one instance across African jurisdictions. Consolidation across our companies takes days rather than weeks. Branch reporting comes out without a spreadsheet in between.

What does not

The interface is dense and training is a real line item.

Used for more than 5 years
NF

Nadia FletcherVerified

Financial Director

RecruitmentSouth AfricaWitbank51 to 200 employees
2.0
19 Jan 2026

Implementation ran eleven months over

Under scoped implementation, and we discovered it after go live. Where it earns its keep is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.

What works

It is stable once running.

What does not

Localisation was incomplete at go live. We are still running parallel spreadsheets. Renewal pricing increased well beyond inflation.

Used for more than 5 years
YM

Yusuf MudauVerified

Chief Executive Officer

Property and real estateSouth AfricaRichards Bay51 to 200 employees
3.0
18 Jan 2026

Two years in and we still use half of it

Good system, and you must budget for the support relationship indefinitely. Warehouse management with directed putaway and picking. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Process manufacturing with formulas, yield, potency and grade. Reporting is capable once configured.

What does not

Reporting requires a specialist to build. The local statutory reporting depends entirely on the partner.

Used for 6 to 12 months
MO

Mandla OctoberVerified

Founder

Financial servicesSouth AfricaSomerset West500 plus employees
3.0
07 Jan 2026

Two years in and we still use half of it

The software is capable. Our implementation was mediocre and we are still paying for that. Process manufacturing with formulas, yield, potency and grade. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Multi legislation financials in one instance across African jurisdictions. The financials module is solid.

What does not

Reporting requires a specialist to build. Remote access needs a hosted desktop.

Used for less than 6 months
TK

Themba KrugerVerified

Financial Controller

Food and beverageSouth AfricaStellenbosch51 to 200 employees
3.0
03 Jan 2026

Powerful, and it demands a specialist

It does everything we asked for and none of it was quick. Process manufacturing with formulas, yield, potency and grade. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Process manufacturing with formulas, yield, potency and grade. The partner network means help is available.

What does not

Reporting requires a specialist to build. Remote access needs a hosted desktop.

Used for 1 to 2 years
GJ

Gerhard JoubertVerified

Procurement Manager

RecruitmentSouth AfricaSandton11 to 50 employees
4.0
21 Dec 2025

Landed cost is finally accurate

Two years post go live and I would make the same decision. Process manufacturing with formulas, yield, potency and grade. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Multi legislation financials in one instance across African jurisdictions. Landed cost calculations are accurate including duty and clearing. Multi warehouse transfers are visible and auditable.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for 6 to 12 months
CM

Chantelle MashabaVerified

Logistics Coordinator

InsuranceSouth AfricaEast London51 to 200 employees
4.0
20 Dec 2025

The partner made the difference, not the software

Two years post go live and I would make the same decision. Warehouse management with directed putaway and picking. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Process manufacturing with formulas, yield, potency and grade. Traceability from raw material to finished goods is complete. Branch reporting comes out without a spreadsheet in between.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for more than 5 years
RH

Rhulani HendricksVerified

Logistics Coordinator

Property and real estateSouth AfricaPietermaritzburgSole trader
3.0
17 Dec 2025

Good core, dated interface

It does everything we asked for and none of it was quick. Multi legislation financials in one instance across African jurisdictions. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Multi legislation financials in one instance across African jurisdictions. The partner network means help is available.

What does not

Remote access needs a hosted desktop. Version upgrades are projects rather than updates.

Used for less than 6 months
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3.9

Overall

from 118 reviews

72% positive19% neutral9% critical

Rating distribution

5
39 of 118
4
46 of 118
3
22 of 118
2
9 of 118
1
2 of 118

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