Gerhard Naidoo
Chief Operating Officer
Right system, wrong implementation partner
It does everything we asked for and none of it was quick. Batch traceability built for food, beverage and pharmaceutical audit. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Process manufacturing with formulas, yield, potency and grade. The financials module is solid.
What does not
Version upgrades are projects rather than updates. Remote access needs a hosted desktop.
Response from the vendor13 Sept 2024
We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.
