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358 verified reviews

SimplePay reviews

Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

358 reviews match · page 10 of 36

CB

Chantelle ButheleziVerified

People Operations Lead

Professional consultingSouth AfricaPretoriaSole trader
5.0
12 Apr 2026

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Per employee pricing with no minimum. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Used for 6 to 12 months
RR

Riedwaan Roberts

Managing Director

Mining servicesSouth AfricaStellenboschSole trader
4.0
12 Apr 2026

Three tax year ends without a single correction

The tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Every SARS submission handled without a consultant. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
KD

Kgomotso DavidsVerified

Payroll Manager

Non profitZambiaZambia51 to 200 employees
4.0
10 Apr 2026

Support actually understands South African payroll

We run about ninety staff on this and it has not missed a submission. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Per employee pricing with no minimum. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
ZM

Zaida MotaungVerified

Financial Director

ManufacturingSouth AfricaVereeniging201 to 500 employees
4.0
10 Apr 2026

Support actually understands South African payroll

We run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

South African support desk that answers in South African hours. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Used for 6 to 12 months
TM

Thandiwe MabasoVerified

Payroll Administrator

Security servicesSouth AfricaWitbank11 to 50 employees
5.0
08 Apr 2026

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Per employee pricing with no minimum. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
MV

Mbali VenterVerified

Wages Clerk

EducationSouth AfricaVereeniging201 to 500 employees
4.0
08 Apr 2026

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

South African support desk that answers in South African hours. The ACB file imports into our bank without a support call. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Used for 6 to 12 months
LS

Lungile Segwapa

Industrial Relations Manager

Property and real estateSouth AfricaPolokwane11 to 50 employees
4.0
07 Apr 2026

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing with no minimum. EMP201 and EMP501 submissions have been correct every period. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
AM

Annelize MabundaVerified

Industrial Relations Manager

Food and beverageSouth AfricaWitbankSole trader
5.0
06 Apr 2026

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Every SARS submission handled without a consultant. The ACB file imports into our bank without a support call. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Used for 1 to 2 years
MC

Michael ChettyVerified

Founder

Motor tradeSouth AfricaGqeberha11 to 50 employees
5.0
06 Apr 2026

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

South African support desk that answers in South African hours. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
FC

Fatima CeleVerified

Partner

ConstructionSouth AfricaBloemfontein201 to 500 employees
4.0
03 Apr 2026

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Every SARS submission handled without a consultant. IRP5 files validated in e@syFile without a single rejection. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
Previous1...91011...36Next

4.4

Overall

from 358 reviews

89% positive8% neutral3% critical

Rating distribution

5
205 of 358
4
115 of 358
3
28 of 358
2
7 of 358
1
3 of 358

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