358 verified reviews

SimplePay reviews

Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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358 reviews match · page 11 of 36

Nicola MoodleyVerified

HR and Payroll Manager

Professional consulting

Cape Town201 to 500 employees

4.0

02 Apr 2026

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

ETI calculated correctly, with the working shown. EMP201 and EMP501 submissions have been correct every period. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Stefan AndersonVerified

Payroll Manager

Engineering

Vereeniging51 to 200 employees

5.0

30 Mar 2026

Leave finally follows the BCEA without a spreadsheet

We run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

ETI calculated correctly, with the working shown. IRP5 files validated in e@syFile without a single rejection. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Achmat MolefeVerified

HR and Payroll Manager

Engineering

Johannesburg201 to 500 employees

5.0

24 Mar 2026

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing with no minimum. The ACB file imports into our bank without a support call. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Gerhard Ramavhoya

Chief Operating Officer

Manufacturing

Pretoria11 to 50 employees

4.0

21 Mar 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

ETI calculated correctly, with the working shown. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Rhulani NaidooVerified

Accountant

Telecommunications

Paarl2 to 10 employees

5.0

19 Mar 2026

Leave finally follows the BCEA without a spreadsheet

I have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

ETI calculated correctly, with the working shown. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Andile PretoriusVerified

HR and Payroll Manager

Hospitality

Bloemfontein11 to 50 employees

5.0

17 Mar 2026

EMP501 reconciliation took forty minutes

I have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Every SARS submission handled without a consultant. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Kirsten MudauVerified

Payroll Manager

Agriculture

Cape TownSole trader

5.0

16 Mar 2026

Three tax year ends without a single correction

The tax year end is what convinced me. Nothing broke. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing with no minimum. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Craig LombardVerified

General Manager

Wholesale and distribution

Botswana51 to 200 employees

5.0

16 Mar 2026

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Every SARS submission handled without a consultant. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Hendrik BaloyiVerified

General Manager

Property and real estate

Stellenbosch2 to 10 employees

5.0

11 Mar 2026

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

ETI calculated correctly, with the working shown. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Deon ZwaneVerified

Payroll and Benefits Officer

Food and beverage

Pietermaritzburg51 to 200 employees

4.0

06 Mar 2026

ETI calculated correctly, with the working shown

We run about ninety staff on this and it has not missed a submission. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

South African support desk that answers in South African hours. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

358 verified reviews

I have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Every SARS submission handled without a consultant. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Kirsten MudauVerified

Payroll Manager

Agriculture

Cape TownSole trader

5.0

16 Mar 2026

Three tax year ends without a single correction

What works

Per employee pricing with no minimum. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Craig LombardVerified

General Manager

Wholesale and distribution

Botswana51 to 200 employees

5.0

16 Mar 2026

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Every SARS submission handled without a consultant. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Hendrik BaloyiVerified

General Manager

Property and real estate

Stellenbosch2 to 10 employees

5.0

11 Mar 2026

EMP501 reconciliation took forty minutes

What works

ETI calculated correctly, with the working shown. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Deon ZwaneVerified

Payroll and Benefits Officer

Food and beverage

Pietermaritzburg51 to 200 employees

4.0

06 Mar 2026

ETI calculated correctly, with the working shown

What works

South African support desk that answers in South African hours. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.