358 verified reviews

SimplePay reviews

Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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358 reviews match · page 13 of 36

Tebogo Williams

Employment Equity Officer

Retail

PolokwaneSole trader

5.0

10 Feb 2026

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

ETI calculated correctly, with the working shown. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Palesa CupidoVerified

Payroll Manager

Motor trade

East London201 to 500 employees

5.0

08 Feb 2026

Support actually understands South African payroll

We run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Per employee pricing with no minimum. ETI is calculated on the sliding scale and shows its working. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Kabelo Joubert

Senior Payroll Consultant

Food and beverage

Bloemfontein201 to 500 employees

5.0

08 Feb 2026

Leave finally follows the BCEA without a spreadsheet

I have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

ETI calculated correctly, with the working shown. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.

Nomsa MolefeVerified

HR and Payroll Manager

Manufacturing

Johannesburg500 plus employees

5.0

05 Feb 2026

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

ETI calculated correctly, with the working shown. IRP5 files validated in e@syFile without a single rejection. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Mpho PillayVerified

HR Business Partner

Engineering

Bloemfontein11 to 50 employees

4.0

05 Feb 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

South African support desk that answers in South African hours. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Michelle MaharajVerified

Owner

Hospitality

East London11 to 50 employees

4.0

02 Feb 2026

Leave finally follows the BCEA without a spreadsheet

The tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

South African support desk that answers in South African hours. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.

Deven JonesVerified

HR Business Partner

Logistics and transport

Bloemfontein11 to 50 employees

2.0

02 Feb 2026

Support could not explain their own UIF file

It was sold as suitable for wage staff. It is not. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.

What works

It is cheaper than the alternatives.

What does not

ETI required manual correction for months. Leave accruals did not follow BCEA rules. The March year end process was poorly documented.

Ryan SegwapaVerified

Senior Payroll Consultant

Non profit

George51 to 200 employees

4.0

30 Jan 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Ayanda MolefeVerified

HR and Payroll Manager

Non profit

East London201 to 500 employees

4.0

26 Jan 2026

Leave finally follows the BCEA without a spreadsheet

I have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing with no minimum. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Reabetswe BennettVerified

Founder

Food and beverage

Nelspruit2 to 10 employees

5.0

21 Jan 2026

Three tax year ends without a single correction

We switched after our previous provider got an ETI calculation wrong. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

358 verified reviews

I have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing with no minimum. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Reabetswe BennettVerified

Founder

Food and beverage

Nelspruit2 to 10 employees

5.0

21 Jan 2026

Three tax year ends without a single correction

What works

Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.