358 verified reviews

SimplePay reviews

Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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358 reviews match · page 12 of 36

Michelle CupidoVerified

Payroll Administrator

Healthcare

Bloemfontein500 plus employees

4.0

05 Mar 2026

Payroll stopped being the worst week of the month

The tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

South African support desk that answers in South African hours. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Boitumelo IsaacsVerified

Owner

Mining services

Nelspruit201 to 500 employees

5.0

04 Mar 2026

Payroll stopped being the worst week of the month

We switched after our previous provider got an ETI calculation wrong. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Every SARS submission handled without a consultant. EMP201 and EMP501 submissions have been correct every period. Employee self service cut payslip queries almost to zero.

What does not

Reporting outside the statutory pack is thin.

Nicola KrugerVerified

Payroll Administrator

Insurance

PolokwaneSole trader

4.0

04 Mar 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Every SARS submission handled without a consultant. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

Marisa MolefeVerified

Owner

Property and real estate

Paarl2 to 10 employees

5.0

23 Feb 2026

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Every SARS submission handled without a consultant. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Yusuf du PlessisVerified

Wages Clerk

Legal services

Nelspruit201 to 500 employees

5.0

22 Feb 2026

EMP501 reconciliation took forty minutes

The tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Every SARS submission handled without a consultant. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Anke Sithole

Payroll and Benefits Officer

Education

Witbank500 plus employees

4.0

20 Feb 2026

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

South African support desk that answers in South African hours. IRP5 files validated in e@syFile without a single rejection. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Kavitha FletcherVerified

Senior Payroll Consultant

Engineering

Kimberley2 to 10 employees

3.0

17 Feb 2026

Does what it must, nothing more

It works. It is not enjoyable, but payroll rarely is. Every SARS submission handled without a consultant. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

ETI calculated correctly, with the working shown. Setup was straightforward.

What does not

Support queues get long towards month end. The reporting cannot break cost down by department.

Marisa Ramavhoya

Group Financial Manager

Healthcare

Bloemfontein500 plus employees

5.0

16 Feb 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Per employee pricing with no minimum. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Nokuthula BezuidenhoutVerified

Chief Executive Officer

Engineering

Randburg201 to 500 employees

4.0

16 Feb 2026

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Every SARS submission handled without a consultant. The ACB file imports into our bank without a support call. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Karabo TitusVerified

Wages Clerk

Mining services

Stellenbosch51 to 200 employees

4.0

16 Feb 2026

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing with no minimum. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.

358 verified reviews

I have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing with no minimum. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.