KCKgomotso ChaukeVerified
Owner
Mining services
South AfricaBloemfonteinSole trader
South AfricaBloemfonteinSole trader358 verified reviews
Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
358 reviews match · page 15 of 36
KCKgomotso ChaukeVerified
Owner
South AfricaBloemfonteinSole traderI have run payroll on four different systems and this is the one I would choose again. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
South African support desk that answers in South African hours. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.
MAMegan AbrahamsVerified
Payroll Administrator
South AfricaWitbank11 to 50 employeesThe tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.
What does not
The interface takes a while for a new administrator.
MMMeera MoodleyVerified
Creditors Clerk
South AfricaGeorge11 to 50 employeesIt works. It is not enjoyable, but payroll rarely is. Per employee pricing with no minimum. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
South African support desk that answers in South African hours. Setup was straightforward.
What does not
The reporting cannot break cost down by department. Support queues get long towards month end.
Response from the vendor05 Jan 2026
We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.
NWNonhlanhla WilliamsVerified
Senior Payroll Consultant
South AfricaCenturion11 to 50 employeesWe use maybe sixty percent of what we pay for. Every SARS submission handled without a consultant. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.
What works
Per employee pricing with no minimum. Setup was straightforward.
What does not
No bargaining council support. The reporting cannot break cost down by department.
RARhulani ArendseVerified
HR and Payroll Manager
South AfricaNelspruit11 to 50 employeesIt works. It is not enjoyable, but payroll rarely is. South African support desk that answers in South African hours. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.
What works
ETI calculated correctly, with the working shown. Statutory outputs are correct.
What does not
Support queues get long towards month end. Wage and shift payroll is weaker than salaried.
NKNomsa KrugerVerified
Payroll and Benefits Officer
South AfricaGqeberha11 to 50 employeesWe switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing with no minimum. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.
What does not
The interface takes a while for a new administrator.
BWBradley WilliamsVerified
HR and Payroll Manager
South AfricaRustenburg201 to 500 employeesI have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Every SARS submission handled without a consultant. IRP5 files validated in e@syFile without a single rejection. Employee self service cut payslip queries almost to zero.
What does not
There is no real HR functionality, so we run a second system.
BMBoitumelo MalekaVerified
People Operations Lead
South AfricaDurban2 to 10 employeesThe tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
ETI calculated correctly, with the working shown. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.
What does not
Reporting outside the statutory pack is thin.
DSDavid SegwapaVerified
HR and Payroll Manager
South AfricaPretoria2 to 10 employeesI have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
South African support desk that answers in South African hours. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.
What does not
The interface takes a while for a new administrator.
ABAchmat ButheleziVerified
Employment Equity Officer
South AfricaKlerksdorp2 to 10 employeesWe run about ninety staff on this and it has not missed a submission. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
ETI calculated correctly, with the working shown. Support answers in South African hours and understands the question. Employee self service cut payslip queries almost to zero.
What does not
Reporting outside the statutory pack is thin.