ASAnisha SitholeVerified
Senior Payroll Consultant
Legal services
South AfricaGqeberha51 to 200 employees
South AfricaGqeberha51 to 200 employees358 verified reviews
Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
358 reviews match · page 16 of 36
ASAnisha SitholeVerified
Senior Payroll Consultant
South AfricaGqeberha51 to 200 employeesI have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
Every SARS submission handled without a consultant. Employee self service cut payslip queries almost to zero. Support answers in South African hours and understands the question.
What does not
The interface takes a while for a new administrator.
MFMarlize Fourie
Industrial Relations Manager
South AfricaKlerksdorp201 to 500 employeesWe switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Per employee pricing with no minimum. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.
What does not
There is no real HR functionality, so we run a second system.
KVKabelo van WykVerified
General Manager
South AfricaNelspruit2 to 10 employeesWe switched after our previous provider got an ETI calculation wrong. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Every SARS submission handled without a consultant. The ACB file imports into our bank without a support call. IRP5 files validated in e@syFile without a single rejection.
What does not
The interface takes a while for a new administrator.
RARiedwaan AbrahamsVerified
Owner
ZambiaZambia2 to 10 employeesThe tax year end is what convinced me. Nothing broke. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Per employee pricing with no minimum. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.
What does not
There is no real HR functionality, so we run a second system.
TMThandiwe MaharajVerified
General Manager
South AfricaRustenburg500 plus employeesWe run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Every SARS submission handled without a consultant. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
RFRebecca FourieVerified
Senior Payroll Consultant
South AfricaEast London2 to 10 employeesWe run about ninety staff on this and it has not missed a submission. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
RVReabetswe van der MerweVerified
HR Manager
South AfricaMidrand51 to 200 employeesWe use maybe sixty percent of what we pay for. Per employee pricing with no minimum. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
South African support desk that answers in South African hours. Statutory outputs are correct.
What does not
No bargaining council support. The reporting cannot break cost down by department.
JVJames VenterVerified
HR and Payroll Manager
South AfricaVereeniging201 to 500 employeesWe run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
South African support desk that answers in South African hours. BCEA leave accruals are right without configuration. Employee self service cut payslip queries almost to zero.
What does not
The interface takes a while for a new administrator.
RPRavi PetersenVerified
Financial Director
South AfricaMidrandSole traderThe tax year end is what convinced me. Nothing broke. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing with no minimum. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.
What does not
There is no real HR functionality, so we run a second system.
ABAshwin BezuidenhoutVerified
General Manager
South AfricaJohannesburgSole traderI have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Every SARS submission handled without a consultant. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.
What does not
The interface takes a while for a new administrator.