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358 verified reviews

SimplePay reviews

Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

358 reviews match · page 35 of 36

PM

Phumzile MaharajVerified

Partner

ConstructionSouth AfricaStellenbosch2 to 10 employees
5.0
28 Oct 2023

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Every SARS submission handled without a consultant. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
MS

Mpho SwanepoelVerified

HR Manager

TelecommunicationsSouth AfricaPretoria2 to 10 employees
5.0
25 Oct 2023

Payroll stopped being the worst week of the month

We switched after our previous provider got an ETI calculation wrong. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

South African support desk that answers in South African hours. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
MK

Michelle KrugerVerified

Payroll Administrator

Logistics and transportSouth AfricaRandburg11 to 50 employees
5.0
25 Oct 2023

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Every SARS submission handled without a consultant. IRP5 files validated in e@syFile without a single rejection. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
NV

Nkateko VenterVerified

Group Financial Manager

AgricultureSouth AfricaNelspruit201 to 500 employees
5.0
17 Oct 2023

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Per employee pricing with no minimum. EMP201 and EMP501 submissions have been correct every period. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for 1 to 2 years
RS

Ravi SekhukhuneVerified

Practice Manager

Wholesale and distributionSouth AfricaGeorge2 to 10 employees
5.0
09 Oct 2023

Payroll stopped being the worst week of the month

The tax year end is what convinced me. Nothing broke. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

South African support desk that answers in South African hours. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
MM

Marlize Mahlangu

Management Accountant

TelecommunicationsSouth AfricaDurban2 to 10 employees
4.0
06 Oct 2023

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Per employee pricing with no minimum. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
KM

Kabelo Mabunda

Wages Clerk

AgricultureSouth AfricaMidrand11 to 50 employees
3.0
06 Oct 2023

Correct outputs, unhelpful reporting

It works. It is not enjoyable, but payroll rarely is. ETI calculated correctly, with the working shown. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Every SARS submission handled without a consultant. Per employee pricing is fair for a small team.

What does not

No bargaining council support. Support queues get long towards month end.

Used for more than 5 years
TB

Themba Bennett

General Manager

RetailSouth AfricaGeorge11 to 50 employees
5.0
04 Oct 2023

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Every SARS submission handled without a consultant. ETI is calculated on the sliding scale and shows its working. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
SR

Shireen RobertsVerified

Senior Payroll Consultant

Food and beverageSouth AfricaVereeniging51 to 200 employees
5.0
20 Sept 2023

Payroll stopped being the worst week of the month

The tax year end is what convinced me. Nothing broke. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Every SARS submission handled without a consultant. ETI is calculated on the sliding scale and shows its working. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
NK

Naledi KhumaloVerified

Learning and Development Manager

Legal servicesSouth AfricaKlerksdorp11 to 50 employees
5.0
18 Sept 2023

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Every SARS submission handled without a consultant. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.

Used for less than 6 months
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4.4

Overall

from 358 reviews

89% positive8% neutral3% critical

Rating distribution

5
205 of 358
4
115 of 358
3
28 of 358
2
7 of 358
1
3 of 358

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