358 verified reviews

SimplePay reviews

Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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358 reviews match · page 5 of 36

Kevin BezuidenhoutVerified

Wages Clerk

Wholesale and distribution

Centurion2 to 10 employees

4.0

17 Jun 2026

Payroll stopped being the worst week of the month

We run about ninety staff on this and it has not missed a submission. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

ETI calculated correctly, with the working shown. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.

Retha Joubert

Senior Payroll Consultant

Education

George201 to 500 employees

4.0

16 Jun 2026

Leave finally follows the BCEA without a spreadsheet

We switched after our previous provider got an ETI calculation wrong. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

ETI calculated correctly, with the working shown. Support answers in South African hours and understands the question. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Nonhlanhla van der MerweVerified

HR and Payroll Manager

Recruitment

Witbank201 to 500 employees

5.0

14 Jun 2026

Our IRP5 files validated in e@syFile first time

We run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Every SARS submission handled without a consultant. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Andre Roberts

Practice Manager

Construction

Zambia2 to 10 employees

5.0

14 Jun 2026

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

ETI calculated correctly, with the working shown. BCEA leave accruals are right without configuration. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Nkosinathi Mahlangu

Wages Clerk

Wholesale and distribution

Sandton51 to 200 employees

4.0

14 Jun 2026

EMP501 reconciliation took forty minutes

I have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Every SARS submission handled without a consultant. Employee self service cut payslip queries almost to zero. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Retha HlungwaniVerified

Creditors Clerk

Wholesale and distribution

Randburg11 to 50 employees

5.0

12 Jun 2026

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Per employee pricing with no minimum. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Ofentse MnisiVerified

Payroll Administrator

Wholesale and distribution

Stellenbosch11 to 50 employees

5.0

12 Jun 2026

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Per employee pricing with no minimum. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Deon RobertsVerified

HR and Payroll Manager

Motor trade

Randburg201 to 500 employees

4.0

12 Jun 2026

Payroll stopped being the worst week of the month

We run about ninety staff on this and it has not missed a submission. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Every SARS submission handled without a consultant. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Wayne JacobsVerified

Payroll Administrator

Security services

Polokwane11 to 50 employees

5.0

06 Jun 2026

Leave finally follows the BCEA without a spreadsheet

We run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Every SARS submission handled without a consultant. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Christiaan Nkosi

Group Financial Manager

Food and beverage

Cape TownSole trader

4.0

05 Jun 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Per employee pricing with no minimum. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

358 verified reviews

What works

Per employee pricing with no minimum. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.