Naledi BennettVerified
Operations Manager
One system across four branches
The implementation partner was excellent, which I think matters more than the badge. Lot traceability from raw material to finished goods. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Landed cost handling that covers the full import chain. Stock on hand matches the physical count for the first time in years. Landed cost calculations are accurate including duty and clearing.
What does not
The interface is dense and training is a real line item.
