Rebecca RadebeVerified
Creditors Clerk
The bank feed problems never got fixed
I have spent more time working around this than working in it. For context, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. It may suit a simpler business than ours.
What works
The invoicing side works.
What does not
Bank feed failures went unresolved for weeks. Migration lost historical detail we needed for the audit. Support responses were slow and generic.
