Sipho Cupido
Head of Delivery
Time tracking in the same tool changed our billing
Client status reporting used to take a morning a week. Now it takes ten minutes. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Custom request forms that route intake with the right fields. Time tracking sits with the tasks, so billing is accurate. Automation handles the routine handoffs between teams.
What does not
Reporting is weaker than the task management.
