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92 verified reviews

Acumatica reviews

Every published review of Acumatica, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

92 reviews match · page 8 of 10

AE

Andrew ErasmusVerified

Practice Manager

Information technologySouth AfricaDurban500 plus employees
2.0
28 Dec 2024

Implementation ran eleven months over

The local statutory reporting was never delivered as promised. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

The core accounting works.

What does not

Renewal pricing increased well beyond inflation. The implementation ran badly over time and budget. Localisation was incomplete at go live.

Used for more than 5 years
SS

Shireen Solomons

Group Financial Manager

RecruitmentSouth AfricaKlerksdorp11 to 50 employees
4.0
21 Nov 2024

One system across four branches

We run four warehouses and two companies on this and the consolidation works. Unlimited users, priced on resources instead of seats. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Customisation platform that survives version upgrades. Landed cost calculations are accurate including duty and clearing. Traceability from raw material to finished goods is complete.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for 6 to 12 months
NA

Nkateko AbrahamsVerified

Financial Controller

HealthcareSouth AfricaStellenboschSole trader
5.0
20 Sept 2024

One system across four branches

The implementation partner was excellent, which I think matters more than the badge. Comprehensive REST API for businesses that intend to integrate. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Comprehensive REST API for businesses that intend to integrate. Traceability from raw material to finished goods is complete. Branch reporting comes out without a spreadsheet in between.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for less than 6 months
IN

Ilze NkunaVerified

Audit Manager

Financial servicesSouth AfricaGeorge2 to 10 employees
5.0
18 Aug 2024

Traceability paid for itself in one audit

Two years post go live and I would make the same decision. Customisation platform that survives version upgrades. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Unlimited users, priced on resources instead of seats. Multi warehouse transfers are visible and auditable. Stock on hand matches the physical count for the first time in years.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for less than 6 months
FC

Fatima CupidoVerified

Creditors Clerk

Non profitSouth AfricaRandburg51 to 200 employees
5.0
27 May 2024

Landed cost is finally accurate

The implementation partner was excellent, which I think matters more than the badge. Customisation platform that survives version upgrades. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Comprehensive REST API for businesses that intend to integrate. Landed cost calculations are accurate including duty and clearing. Stock on hand matches the physical count for the first time in years.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for less than 6 months
AW

Achmat WilliamsVerified

General Manager

Marketing and advertisingSouth AfricaPietermaritzburg51 to 200 employees
3.0
11 Apr 2024

Two years in and we still use half of it

The software is capable. Our implementation was mediocre and we are still paying for that. Customisation platform that survives version upgrades. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Unlimited users, priced on resources instead of seats. The partner network means help is available.

What does not

The local statutory reporting depends entirely on the partner. Reporting requires a specialist to build.

Used for 6 to 12 months
KS

Kavitha Smith

Founder

Information technologySouth AfricaEast London500 plus employees
4.0
08 Apr 2024

Landed cost is finally accurate

The implementation partner was excellent, which I think matters more than the badge. Customisation platform that survives version upgrades. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Unlimited users, priced on resources instead of seats. Consolidation across our companies takes days rather than weeks. Stock on hand matches the physical count for the first time in years.

What does not

The interface is dense and training is a real line item.

Used for less than 6 months
EF

Elmarie FortuinVerified

Operations Manager

RetailSouth AfricaVereeniging11 to 50 employees
4.0
06 Apr 2024

The partner made the difference, not the software

Two years post go live and I would make the same decision. Cloud native with a browser interface that was designed this decade. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Cloud native with a browser interface that was designed this decade. Landed cost calculations are accurate including duty and clearing. Multi warehouse transfers are visible and auditable.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for 2 to 5 years
LR

Lerato RamavhoyaVerified

Warehouse Manager

EngineeringSouth AfricaKimberley2 to 10 employees
5.0
22 Mar 2024

Stock and the ledger finally agree

We run four warehouses and two companies on this and the consolidation works. Comprehensive REST API for businesses that intend to integrate. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Comprehensive REST API for businesses that intend to integrate. Consolidation across our companies takes days rather than weeks. Traceability from raw material to finished goods is complete.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for 2 to 5 years
KS

Karabo SwanepoelVerified

Chief Operating Officer

AgricultureSouth AfricaGqeberha11 to 50 employees
4.0
27 Jan 2024

The partner made the difference, not the software

The implementation partner was excellent, which I think matters more than the badge. Unlimited users, priced on resources instead of seats. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Customisation platform that survives version upgrades. Stock on hand matches the physical count for the first time in years. Branch reporting comes out without a spreadsheet in between.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for more than 5 years
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4.2

Overall

from 92 reviews

80% positive14% neutral5% critical

Rating distribution

5
39 of 92
4
35 of 92
3
13 of 92
2
4 of 92
1
1 of 92

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