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198 verified reviews

BambooHR reviews

Every published review of BambooHR, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

198 reviews match · page 2 of 20

DM

Deon MashabaVerified

Industrial Relations Manager

RetailSouth AfricaStellenboschSole trader
4.0
09 Jul 2026

Managers use it without being chased

We had leave in a shared spreadsheet for six years. This was overdue. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Large integration catalogue and a proper open API. Reporting on headcount and turnover is available without asking IT. Leave requests and approvals happen on the phone without training.

What does not

Recruitment is a separate module at a separate price.

Used for less than 6 months
CN

Charmaine NkunaVerified

Managing Director

HealthcareKenyaKenya500 plus employees
5.0
07 Jul 2026

Leave requests left email and never came back

The employee file being in one place made our last inspection straightforward. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Large integration catalogue and a proper open API. Leave requests and approvals happen on the phone without training. Document storage with e signature removed a printing step entirely.

What does not

Reporting is adequate rather than strong.

Used for less than 6 months
DM

David Maharaj

HR Manager

Non profitSouth AfricaRustenburg51 to 200 employees
5.0
04 Jul 2026

Leave requests left email and never came back

Managers approve leave from their phones now, which was the whole point. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Large integration catalogue and a proper open API. Onboarding checklists removed most of the first week paperwork. Reporting on headcount and turnover is available without asking IT.

What does not

Reporting is adequate rather than strong.

Used for 1 to 2 years
TM

Tebogo MabasoVerified

People Operations Lead

RecruitmentSouth AfricaCape TownSole trader
3.0
04 Jul 2026

Good for leave, thin everywhere else

The configuration took longer than promised, and it works well now. Employees log in voluntarily, which is rare. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Employees log in voluntarily, which is rare. Leave management works reliably.

What does not

BCEA leave had to be configured rather than selected. Performance management is basic.

Used for 1 to 2 years
SM

Sarah MolefeVerified

Learning and Development Manager

Marketing and advertisingKenyaKenya51 to 200 employees
5.0
02 Jul 2026

Our employment equity return took hours, not weeks

We had leave in a shared spreadsheet for six years. This was overdue. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Reporting a board will actually read. Leave requests and approvals happen on the phone without training. Onboarding checklists removed most of the first week paperwork.

What does not

Recruitment is a separate module at a separate price.

Used for more than 5 years
BJ

Boitumelo JoubertVerified

Chief Operating Officer

ManufacturingSouth AfricaPaarl51 to 200 employees
3.0
01 Jul 2026

Fine platform, priced above what we use

The configuration took longer than promised, and it works well now. Large integration catalogue and a proper open API. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

The best onboarding workflow in the category. Managers found it easy enough to use.

What does not

The mobile experience is weaker than the desktop. BCEA leave had to be configured rather than selected.

Used for less than 6 months
NC

Nosipho Chauke

HR Manager

Professional consultingSouth AfricaBloemfontein11 to 50 employees
4.0
29 Jun 2026

Employees actually log in, which surprised me

The employee file being in one place made our last inspection straightforward. The best onboarding workflow in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Large integration catalogue and a proper open API. Reporting on headcount and turnover is available without asking IT. The employee file holds everything in one place with proper permissions.

What does not

Recruitment is a separate module at a separate price.

Used for 6 to 12 months
RC

Rajesh CeleVerified

Employment Equity Officer

RecruitmentSouth AfricaRichards Bay500 plus employees
3.0
29 Jun 2026

Works, but BCEA leave needed configuring

It has reduced admin, just not as much as the demo suggested. Reporting a board will actually read. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

The best onboarding workflow in the category. The employee record is well organised.

What does not

BCEA leave had to be configured rather than selected. The mobile experience is weaker than the desktop.

Response from the vendor10 Jul 2026

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for 2 to 5 years
MS

Mpho SwanepoelVerified

Operations Director

Motor tradeSouth AfricaPaarl11 to 50 employees
5.0
27 Jun 2026

Our employment equity return took hours, not weeks

The employee file being in one place made our last inspection straightforward. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Employees log in voluntarily, which is rare. The employee file holds everything in one place with proper permissions. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Used for 1 to 2 years
NM

Nkosinathi MahlanguVerified

Operations Manager

TelecommunicationsSouth AfricaRustenburg2 to 10 employees
5.0
27 Jun 2026

The audit trail saved us at a CCMA hearing

The employee file being in one place made our last inspection straightforward. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Large integration catalogue and a proper open API. Document storage with e signature removed a printing step entirely. The employee file holds everything in one place with proper permissions.

What does not

Reporting is adequate rather than strong.

Used for less than 6 months
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4.3

Overall

from 198 reviews

85% positive11% neutral4% critical

Rating distribution

5
97 of 198
4
71 of 198
3
22 of 198
2
6 of 198
1
2 of 198

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