198 verified reviews

BambooHR reviews

Every published review of BambooHR, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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198 reviews match · page 7 of 20

Ashley RamavhoyaVerified

Plant Manager

Wholesale and distribution

East London201 to 500 employees

5.0

07 Apr 2026

Leave requests left email and never came back

We had leave in a shared spreadsheet for six years. This was overdue. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The best onboarding workflow in the category. Reporting on headcount and turnover is available without asking IT. The employee file holds everything in one place with proper permissions.

What does not

Reporting is adequate rather than strong.

Craig SegwapaVerified

Procurement Manager

Motor trade

Klerksdorp11 to 50 employees

2.0

29 Mar 2026

Leave accruals were wrong from day one

It was clearly built for a different labour market. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

The employee database itself is fine.

What does not

Leave rules never matched South African requirements. The interface is dated and slow. Support hours do not overlap with our working day.

Elmarie KrugerVerified

HR Manager

Non profit

Gqeberha51 to 200 employees

5.0

26 Mar 2026

Our employment equity return took hours, not weeks

We had leave in a shared spreadsheet for six years. This was overdue. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Employees log in voluntarily, which is rare. The employee file holds everything in one place with proper permissions. Onboarding checklists removed most of the first week paperwork.

What does not

Reporting is adequate rather than strong.

Rhulani SeptemberVerified

HR Business Partner

Healthcare

Richards Bay500 plus employees

3.0

25 Mar 2026

Good for leave, thin everywhere else

The configuration took longer than promised, and it works well now. Employees log in voluntarily, which is rare. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

The best onboarding workflow in the category. Leave management works reliably.

What does not

There is no local payroll integration. The mobile experience is weaker than the desktop.

Retha WindvogelVerified

Procurement Manager

Logistics and transport

East London2 to 10 employees

5.0

20 Mar 2026

The audit trail saved us at a CCMA hearing

The employee file being in one place made our last inspection straightforward. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Large integration catalogue and a proper open API. Reporting on headcount and turnover is available without asking IT. Document storage with e signature removed a printing step entirely.

What does not

Reporting is adequate rather than strong.

Kavitha BothaVerified

HR Director

Financial services

Paarl2 to 10 employees

5.0

20 Mar 2026

Our employment equity return took hours, not weeks

We had leave in a shared spreadsheet for six years. This was overdue. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The best onboarding workflow in the category. Onboarding checklists removed most of the first week paperwork. Leave requests and approvals happen on the phone without training.

What does not

Reporting is adequate rather than strong.

Priya LombardVerified

Logistics Coordinator

Telecommunications

Vereeniging201 to 500 employees

5.0

19 Mar 2026

Onboarding admin dropped by half

The employee file being in one place made our last inspection straightforward. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Employees log in voluntarily, which is rare. Onboarding checklists removed most of the first week paperwork. Reporting on headcount and turnover is available without asking IT.

What does not

Data is hosted offshore, which our information officer had to sign off.

Nosipho van der MerweVerified

Learning and Development Manager

Insurance

Kimberley201 to 500 employees

5.0

16 Mar 2026

Our employment equity return took hours, not weeks

Managers approve leave from their phones now, which was the whole point. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Employees log in voluntarily, which is rare. Leave requests and approvals happen on the phone without training. Reporting on headcount and turnover is available without asking IT.

What does not

Recruitment is a separate module at a separate price.

Sunette JonesVerified

HR Director

Construction

Cape Town51 to 200 employees

4.0

12 Mar 2026

Leave requests left email and never came back

We had leave in a shared spreadsheet for six years. This was overdue. Reporting a board will actually read. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best onboarding workflow in the category. Leave requests and approvals happen on the phone without training. The employee file holds everything in one place with proper permissions.

What does not

Reporting is adequate rather than strong.

Michelle van Wyk

HR Director

Professional consulting

Somerset West11 to 50 employees

2.0

28 Feb 2026

We went back to spreadsheets after nine months

The leave rules never matched the BCEA properly and we gave up correcting them. The honest position is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. It may suit a simpler business than ours.

What works

Document storage works.

What does not

Support hours do not overlap with our working day. Leave rules never matched South African requirements. The interface is dated and slow.

198 verified reviews

What works

Document storage works.

What does not

Support hours do not overlap with our working day. Leave rules never matched South African requirements. The interface is dated and slow.