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  4. Reviews

302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

302 reviews match · page 9 of 31

AA

Andrew AndersonVerified

Head of Marketing

Information technologySouth AfricaCenturion51 to 200 employees
5.0
21 Mar 2026

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Marketing and sales in one database when you run both. The mobile app works well enough for a rep between meetings. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 1 to 2 years
RM

Riedwaan MolefeVerified

Marketing Manager

Professional consultingNamibiaNamibia51 to 200 employees
5.0
19 Mar 2026

Set up in a week, adopted in two

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Marketing and sales in one database when you run both. Reporting answers the questions the sales meeting actually asks. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Used for more than 5 years
KD

Kevin du PlessisVerified

Head of Revenue

Marketing and advertisingSouth AfricaSandton2 to 10 employees
5.0
18 Mar 2026

The pipeline is finally accurate

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Sales teams adopt it voluntarily, which is rare. Quoting from the record removed a handoff to admin. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Used for more than 5 years
SV

Stefan van der MerweVerified

Managing Director

Financial servicesSouth AfricaWitbank500 plus employees
4.0
17 Mar 2026

Worth every rand once the automation was built

The automation removed about four hours a week of follow up admin per rep. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Sales teams adopt it voluntarily, which is rare. Automation handles the follow up sequence reps used to forget. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Used for less than 6 months
TJ

Tracy JoubertVerified

Regional Sales Manager

AccountingSouth AfricaSandton51 to 200 employees
4.0
13 Mar 2026

Set up in a week, adopted in two

The automation removed about four hours a week of follow up admin per rep. Excellent free education and certification content. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Marketing and sales in one database when you run both. Email sync captures conversations without anyone copying anything. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Used for 6 to 12 months
RA

Rhulani AbrahamsVerified

Sales Manager

Security servicesSouth AfricaCape Town2 to 10 employees
5.0
10 Mar 2026

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The most generous genuine free tier in business software. The mobile app works well enough for a rep between meetings. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Used for more than 5 years
SH

Sibusiso HendricksVerified

Regional Sales Manager

Security servicesSouth AfricaPaarl51 to 200 employees
4.0
06 Mar 2026

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Marketing and sales in one database when you run both. Automation handles the follow up sequence reps used to forget. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 2 to 5 years
DW

David WindvogelVerified

Digital Marketing Manager

Property and real estateSouth AfricaCenturionSole trader
5.0
27 Feb 2026

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The most generous genuine free tier in business software. The mobile app works well enough for a rep between meetings. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 2 to 5 years
SM

Sanele MalekaVerified

Sales Director

RetailSouth AfricaNelspruit11 to 50 employees
5.0
26 Feb 2026

The pipeline is finally accurate

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The most generous genuine free tier in business software. Automation handles the follow up sequence reps used to forget. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Used for less than 6 months
RF

Rajesh Fortuin

Marketing Manager

Security servicesSouth AfricaRustenburg201 to 500 employees
5.0
25 Feb 2026

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Sales teams adopt it voluntarily, which is rare. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
Previous1...8910...31Next

4.3

Overall

from 302 reviews

84% positive11% neutral4% critical

Rating distribution

5
147 of 302
4
108 of 302
3
34 of 302
2
10 of 302
1
3 of 302

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