Bongani SteynVerified
Key Accounts Manager
The pipeline is finally accurate
The automation removed about four hours a week of follow up admin per rep. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Sales teams adopt it voluntarily, which is rare. Email sync captures conversations without anyone copying anything. Automation handles the follow up sequence reps used to forget.
What does not
The features we needed sat one tier above the one we were quoted.
