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302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

302 reviews match · page 19 of 31

BS

Bongani SteynVerified

Key Accounts Manager

Mining servicesSouth AfricaPaarl201 to 500 employees
4.0
05 May 2025

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Sales teams adopt it voluntarily, which is rare. Email sync captures conversations without anyone copying anything. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Used for less than 6 months
YN

Yashika NdlovuVerified

Key Accounts Manager

AccountingSouth AfricaSomerset WestSole trader
5.0
29 Apr 2025

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Excellent free education and certification content. Automation handles the follow up sequence reps used to forget. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 2 to 5 years
RJ

Rajesh JonesVerified

Business Development Manager

ConstructionSouth AfricaStellenbosch2 to 10 employees
5.0
28 Apr 2025

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The most generous genuine free tier in business software. Reporting answers the questions the sales meeting actually asks. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for more than 5 years
MM

Musa MthembuVerified

Founder

TelecommunicationsSouth AfricaGeorge500 plus employees
4.0
20 Apr 2025

Reps update it without being nagged

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The most generous genuine free tier in business software. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
KZ

Karabo ZwaneVerified

Sales Manager

AccountingSouth AfricaStellenbosch11 to 50 employees
4.0
14 Apr 2025

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Sales teams adopt it voluntarily, which is rare. The mobile app works well enough for a rep between meetings. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
MW

Marlize WilliamsVerified

Regional Sales Manager

RetailSouth AfricaWitbank51 to 200 employees
5.0
12 Apr 2025

Set up in a week, adopted in two

The automation removed about four hours a week of follow up admin per rep. Excellent free education and certification content. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Excellent free education and certification content. Automation handles the follow up sequence reps used to forget. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
RZ

Reabetswe ZwaneVerified

Regional Sales Manager

Motor tradeSouth AfricaSomerset West51 to 200 employees
3.0
05 Apr 2025

Capable, but the team resisted it for months

Fine product, and the dollar billing makes the budget conversation annoying. The most generous genuine free tier in business software. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Excellent free education and certification content. Setup was fast.

What does not

Support escalation is slow on technical issues. There is no local accounting integration without Zapier.

Response from the vendor08 Apr 2025

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for 6 to 12 months
AM

Anisha MahlanguVerified

Studio Manager

RecruitmentSouth AfricaBloemfontein11 to 50 employees
3.0
05 Apr 2025

Does the basics well, the extras are upsells

It is capable. Getting the team to use it consistently took much longer than the software took to set up. Marketing and sales in one database when you run both. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Marketing and sales in one database when you run both. The interface is clear once you learn it.

What does not

The interface is dense for a new user. Reporting is limited without moving up a tier.

Used for 6 to 12 months
FP

Francois PretoriusVerified

Key Accounts Manager

EducationSouth AfricaBloemfontein201 to 500 employees
4.0
31 Mar 2025

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The most generous genuine free tier in business software. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 2 to 5 years
JS

Jenna Solomons

Sales Manager

EducationSouth AfricaDurban2 to 10 employees
4.0
29 Mar 2025

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Marketing and sales in one database when you run both. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Used for less than 6 months
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4.3

Overall

from 302 reviews

84% positive11% neutral4% critical

Rating distribution

5
147 of 302
4
108 of 302
3
34 of 302
2
10 of 302
1
3 of 302

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