Kirsten SegwapaVerified
General Manager
Reps update it without being nagged
Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Sales teams adopt it voluntarily, which is rare. The mobile app works well enough for a rep between meetings. Reporting answers the questions the sales meeting actually asks.
What does not
Billing in dollars makes the annual budget a moving target.
