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302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

302 reviews match · page 24 of 31

SD

Sunette DlaminiVerified

Business Development Manager

RetailSouth AfricaCape TownSole trader
5.0
30 Aug 2024

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Excellent free education and certification content. Automation handles the follow up sequence reps used to forget. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
ZN

Zaida NaidooVerified

Head of Revenue

Mining servicesSouth AfricaPaarl51 to 200 employees
5.0
28 Aug 2024

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Excellent free education and certification content. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Excellent free education and certification content. The mobile app works well enough for a rep between meetings. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 1 to 2 years
ZM

Zodwa MolefeVerified

Sales Director

RecruitmentSouth AfricaRandburg51 to 200 employees
5.0
18 Aug 2024

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Sales teams adopt it voluntarily, which is rare. Automation handles the follow up sequence reps used to forget. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 1 to 2 years
AC

Ashwin CoetzeeVerified

Business Development Manager

Wholesale and distributionZimbabweZimbabwe500 plus employees
5.0
10 Aug 2024

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Sales teams adopt it voluntarily, which is rare. The mobile app works well enough for a rep between meetings. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for more than 5 years
NS

Naledi SwanepoelVerified

Account Executive

Marketing and advertisingSouth AfricaVereeniging2 to 10 employees
5.0
31 Jul 2024

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Sales teams adopt it voluntarily, which is rare. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 2 to 5 years
SM

Shireen MahlanguVerified

Managing Director

Property and real estateNigeriaNigeriaSole trader
5.0
29 Jul 2024

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Sales teams adopt it voluntarily, which is rare. Quoting from the record removed a handoff to admin. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
MN

Michael NaidooVerified

Head of Marketing

Property and real estateSouth AfricaJohannesburg500 plus employees
4.0
18 Jul 2024

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Sales teams adopt it voluntarily, which is rare. Email sync captures conversations without anyone copying anything. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Used for less than 6 months
TN

Tracy Netshitenzhe

Sales Manager

Non profitSouth AfricaPaarl51 to 200 employees
5.0
12 Jul 2024

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Marketing and sales in one database when you run both. The mobile app works well enough for a rep between meetings. Reporting answers the questions the sales meeting actually asks.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
OZ

Ofentse ZuluVerified

Founder

Logistics and transportSouth AfricaGqeberha500 plus employees
2.0
08 Jul 2024

Implementation quote doubled after we signed

Adoption failed and that is partly on us and partly on the product. Where it earns its keep is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

Contact management works.

What does not

The mobile app is unreliable on a weak signal. Costs rose sharply at renewal. Adoption never happened and the vendor offered no help with it.

Used for more than 5 years
RW

Rhulani WilliamsVerified

Inside Sales Lead

RetailSouth AfricaWitbank11 to 50 employees
4.0
04 Jul 2024

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Sales teams adopt it voluntarily, which is rare. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
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4.3

Overall

from 302 reviews

84% positive11% neutral4% critical

Rating distribution

5
147 of 302
4
108 of 302
3
34 of 302
2
10 of 302
1
3 of 302

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