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302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

302 reviews match · page 25 of 31

LT

Lerato TitusVerified

Account Executive

Property and real estateSouth AfricaStellenbosch2 to 10 employees
4.0
30 Jun 2024

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Excellent free education and certification content. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Sales teams adopt it voluntarily, which is rare. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Used for less than 6 months
EH

Elmarie HendricksVerified

Account Executive

Wholesale and distributionSouth AfricaRichards BaySole trader
5.0
27 Jun 2024

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Excellent free education and certification content. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Sales teams adopt it voluntarily, which is rare. Quoting from the record removed a handoff to admin. Reporting answers the questions the sales meeting actually asks.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 1 to 2 years
MF

Mandla FortuinVerified

Head of Marketing

Marketing and advertisingSouth AfricaPaarlSole trader
4.0
27 Jun 2024

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Excellent free education and certification content. Automation handles the follow up sequence reps used to forget. The mobile app works well enough for a rep between meetings.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
DB

Danielle BezuidenhoutVerified

Creative Director

Security servicesSouth AfricaCenturionSole trader
4.0
25 Jun 2024

Worth every rand once the automation was built

The automation removed about four hours a week of follow up admin per rep. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Excellent free education and certification content. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
SA

Sanele AndersonVerified

Account Executive

RetailZimbabweZimbabwe500 plus employees
3.0
25 Jun 2024

Does the basics well, the extras are upsells

We use about a third of it and pay for all of it. The most generous genuine free tier in business software. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Marketing and sales in one database when you run both. The interface is clear once you learn it.

What does not

The interface is dense for a new user. There is no local accounting integration without Zapier.

Used for 6 to 12 months
MC

Marlize CoetzeeVerified

Head of Revenue

TelecommunicationsSouth AfricaKimberley11 to 50 employees
4.0
23 Jun 2024

The pipeline is finally accurate

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Marketing and sales in one database when you run both. The mobile app works well enough for a rep between meetings. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
CI

Christiaan IsaacsVerified

Digital Marketing Manager

ConstructionSouth AfricaNelspruit500 plus employees
4.0
15 Jun 2024

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Marketing and sales in one database when you run both. Email sync captures conversations without anyone copying anything. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 2 to 5 years
NV

Naledi VenterVerified

Sales Director

Marketing and advertisingSouth AfricaNelspruit201 to 500 employees
5.0
14 Jun 2024

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Excellent free education and certification content. Quoting from the record removed a handoff to admin. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
NM

Naresh MotaungVerified

Creative Director

Information technologySouth AfricaCape Town500 plus employees
5.0
11 Jun 2024

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Sales teams adopt it voluntarily, which is rare. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
RM

Refilwe Mthembu

Sales Manager

Food and beverageNamibiaNamibia2 to 10 employees
5.0
04 Jun 2024

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Excellent free education and certification content. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Marketing and sales in one database when you run both. Quoting from the record removed a handoff to admin. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 1 to 2 years
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4.3

Overall

from 302 reviews

84% positive11% neutral4% critical

Rating distribution

5
147 of 302
4
108 of 302
3
34 of 302
2
10 of 302
1
3 of 302

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