302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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302 reviews match · page 28 of 31

Mbali SwanepoelVerified

Chief Executive Officer

Food and beverage

KlerksdorpSole trader

4.0

03 Mar 2024

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Excellent free education and certification content. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The most generous genuine free tier in business software. The mobile app works well enough for a rep between meetings. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Marlize MabasoVerified

Chief Operating Officer

Non profit

Rustenburg51 to 200 employees

4.0

26 Feb 2024

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The most generous genuine free tier in business software. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Anke BezuidenhoutVerified

Inside Sales Lead

Telecommunications

Klerksdorp2 to 10 employees

5.0

21 Feb 2024

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Excellent free education and certification content. Reporting answers the questions the sales meeting actually asks. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Andrew VenterVerified

Head of Revenue

Telecommunications

Witbank500 plus employees

4.0

05 Feb 2024

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Excellent free education and certification content. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Suresh Zulu

Head of Revenue

Healthcare

Rustenburg11 to 50 employees

5.0

29 Jan 2024

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Excellent free education and certification content. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

Mulalo van WykVerified

Studio Manager

Information technology

Midrand11 to 50 employees

4.0

23 Jan 2024

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The most generous genuine free tier in business software. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Nadia KrugerVerified

Business Development Manager

Accounting

Richards BaySole trader

4.0

22 Jan 2024

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The most generous genuine free tier in business software. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Hendrik ZuluVerified

Studio Manager

Insurance

GeorgeSole trader

4.0

24 Dec 2023

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Sales teams adopt it voluntarily, which is rare. Email sync captures conversations without anyone copying anything. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Siyabonga van der Merwe

Studio Manager

Healthcare

Vereeniging500 plus employees

4.0

20 Dec 2023

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Sales teams adopt it voluntarily, which is rare. Automation handles the follow up sequence reps used to forget. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Ilze Cele

Studio Manager

Accounting

Pretoria201 to 500 employees

5.0

14 Dec 2023

The pipeline is finally accurate

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Sales teams adopt it voluntarily, which is rare. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

302 verified reviews

We moved off a spreadsheet and the difference in forecast quality was immediate. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The most generous genuine free tier in business software. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Hendrik ZuluVerified

Studio Manager

Insurance

GeorgeSole trader

4.0

24 Dec 2023

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Sales teams adopt it voluntarily, which is rare. Email sync captures conversations without anyone copying anything. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Siyabonga van der Merwe

Studio Manager

Healthcare

Vereeniging500 plus employees

4.0

20 Dec 2023

Reps update it without being nagged

What works

Sales teams adopt it voluntarily, which is rare. Automation handles the follow up sequence reps used to forget. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Ilze Cele

Studio Manager

Accounting

Pretoria201 to 500 employees

5.0

14 Dec 2023

The pipeline is finally accurate

What works

Sales teams adopt it voluntarily, which is rare. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.