302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

302 reviews match · page 7 of 31

Mbali NgcoboVerified

Regional Sales Manager

Telecommunications

StellenboschSole trader

4.0

30 Apr 2026

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Excellent free education and certification content. Automation handles the follow up sequence reps used to forget. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

Marisa Nkuna

Studio Manager

Agriculture

George500 plus employees

4.0

30 Apr 2026

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Marketing and sales in one database when you run both. The mobile app works well enough for a rep between meetings. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Boitumelo FletcherVerified

Studio Manager

Telecommunications

Botswana51 to 200 employees

3.0

30 Apr 2026

Capable, but the team resisted it for months

We use about a third of it and pay for all of it. Sales teams adopt it voluntarily, which is rare. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Sales teams adopt it voluntarily, which is rare. Setup was fast.

What does not

The interface is dense for a new user. Support escalation is slow on technical issues.

Nadia KannemeyerVerified

Account Executive

Mining services

Pietermaritzburg500 plus employees

5.0

29 Apr 2026

Reps update it without being nagged

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Marketing and sales in one database when you run both. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Fatima Ramavhoya

Chief Executive Officer

Financial services

Richards Bay201 to 500 employees

2.0

29 Apr 2026

The features we bought it for were one tier up

Adoption failed and that is partly on us and partly on the product. In practice, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

The free tier let us evaluate properly.

What does not

The mobile app is unreliable on a weak signal. Adoption never happened and the vendor offered no help with it. Costs rose sharply at renewal.

Bongani JacobsVerified

Account Executive

Food and beverage

Somerset WestSole trader

4.0

26 Apr 2026

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Excellent free education and certification content. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Nadia Fourie

Sales Manager

Manufacturing

SandtonSole trader

5.0

24 Apr 2026

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Excellent free education and certification content. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Marketing and sales in one database when you run both. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Buhle AdamsVerified

Managing Director

Motor trade

Kenya201 to 500 employees

4.0

22 Apr 2026

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Marketing and sales in one database when you run both. Email sync captures conversations without anyone copying anything. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

James van der MerweVerified

Founder

Food and beverage

GqeberhaSole trader

5.0

18 Apr 2026

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Excellent free education and certification content. Reporting answers the questions the sales meeting actually asks. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Reabetswe SolomonsVerified

Head of Revenue

Logistics and transport

Gqeberha51 to 200 employees

5.0

17 Apr 2026

Reps update it without being nagged

We moved off a spreadsheet and the difference in forecast quality was immediate. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Marketing and sales in one database when you run both. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

302 verified reviews

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Excellent free education and certification content. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Nadia Fourie

Sales Manager

Manufacturing

SandtonSole trader

5.0

24 Apr 2026

Quoting from the CRM removed a whole handoff

What works

Marketing and sales in one database when you run both. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Buhle AdamsVerified

Managing Director

Motor trade

Kenya201 to 500 employees

4.0

22 Apr 2026

Quoting from the CRM removed a whole handoff

What works

Marketing and sales in one database when you run both. Email sync captures conversations without anyone copying anything. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

James van der MerweVerified

Founder

Food and beverage

GqeberhaSole trader

5.0

18 Apr 2026

Forecast is within five percent every month

What works

Excellent free education and certification content. Reporting answers the questions the sales meeting actually asks. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Reabetswe SolomonsVerified

Head of Revenue

Logistics and transport

Gqeberha51 to 200 employees

5.0

17 Apr 2026

Reps update it without being nagged

What works

Marketing and sales in one database when you run both. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.