302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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302 reviews match · page 8 of 31

Nomsa MabundaVerified

Key Accounts Manager

Insurance

BloemfonteinSole trader

4.0

17 Apr 2026

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Sales teams adopt it voluntarily, which is rare. Automation handles the follow up sequence reps used to forget. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Refilwe BezuidenhoutVerified

Head of Marketing

Agriculture

Kimberley500 plus employees

3.0

11 Apr 2026

Exchange rate makes budgeting a yearly argument

Fine product, and the dollar billing makes the budget conversation annoying. Excellent free education and certification content. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Excellent free education and certification content. Setup was fast.

What does not

The interface is dense for a new user. Support escalation is slow on technical issues.

Sarisha Cele

Account Executive

Legal services

Polokwane500 plus employees

5.0

10 Apr 2026

Forecast is within five percent every month

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Marketing and sales in one database when you run both. Reporting answers the questions the sales meeting actually asks. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Sarah PretoriusVerified

Regional Sales Manager

Professional consulting

Pietermaritzburg51 to 200 employees

5.0

09 Apr 2026

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most generous genuine free tier in business software. Automation handles the follow up sequence reps used to forget. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Cheslyn MoodleyVerified

Business Development Manager

Legal services

Randburg51 to 200 employees

4.0

01 Apr 2026

Set up in a week, adopted in two

The automation removed about four hours a week of follow up admin per rep. Excellent free education and certification content. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The most generous genuine free tier in business software. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Boitumelo Ramaphosa

Partner

Construction

WitbankSole trader

3.0

31 Mar 2026

Exchange rate makes budgeting a yearly argument

Fine product, and the dollar billing makes the budget conversation annoying. The most generous genuine free tier in business software. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Excellent free education and certification content. Setup was fast.

What does not

Reporting is limited without moving up a tier. The interface is dense for a new user.

Buhle BaloyiVerified

Chief Executive Officer

Retail

Polokwane201 to 500 employees

3.0

29 Mar 2026

Capable, but the team resisted it for months

We use about a third of it and pay for all of it. Marketing and sales in one database when you run both. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Marketing and sales in one database when you run both. The interface is clear once you learn it.

What does not

The interface is dense for a new user. There is no local accounting integration without Zapier.

Dineo Davids

General Manager

Legal services

Johannesburg201 to 500 employees

4.0

27 Mar 2026

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Excellent free education and certification content. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Thandiwe CupidoVerified

Digital Marketing Manager

Accounting

Polokwane11 to 50 employees

5.0

26 Mar 2026

Reps update it without being nagged

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The most generous genuine free tier in business software. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Deon BothaVerified

Chief Operating Officer

Professional consulting

Durban11 to 50 employees

4.0

24 Mar 2026

Forecast is within five percent every month

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Excellent free education and certification content. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

302 verified reviews

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The most generous genuine free tier in business software. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Deon BothaVerified

Chief Operating Officer

Professional consulting

Durban11 to 50 employees

4.0

24 Mar 2026

Forecast is within five percent every month

What works

Excellent free education and certification content. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.