Sarah van der MerweVerified
Logistics Coordinator
Implementation ran eleven months over
Under scoped implementation, and we discovered it after go live. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.
What works
It is stable once running.
What does not
Renewal pricing increased well beyond inflation. The implementation ran badly over time and budget. We are still running parallel spreadsheets.
Response from the vendor01 Jun 2026
Thank you for the detailed feedback. Our product team has logged the reporting limitations you describe and improvements are on the roadmap for this year. Please contact our support team so we can look at your specific configuration.
