187 verified reviews

Pipedrive reviews

Every published review of Pipedrive, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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187 reviews match · page 10 of 19

Megan NelVerified

Regional Sales Manager

Wholesale and distribution

Sandton201 to 500 employees

5.0

17 Aug 2025

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The highest CRM adoption rate we see in our review set. The mobile app works well enough for a rep between meetings. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Sarah du PlessisVerified

Founder

Marketing and advertising

Johannesburg11 to 50 employees

4.0

16 Aug 2025

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. The highest CRM adoption rate we see in our review set. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Strong mobile app for people working between meetings. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Grant Jones

Partner

Legal services

Randburg2 to 10 employees

4.0

05 Aug 2025

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The highest CRM adoption rate we see in our review set. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Strong mobile app for people working between meetings. Reporting answers the questions the sales meeting actually asks. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Zodwa AdamsVerified

Managing Director

Hospitality

Paarl201 to 500 employees

5.0

04 Aug 2025

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

New reps productive within a morning. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Nkosinathi MaharajVerified

Chief Executive Officer

Telecommunications

Randburg51 to 200 employees

5.0

01 Aug 2025

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Strong mobile app for people working between meetings. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Rebecca IsaacsVerified

Key Accounts Manager

Healthcare

Somerset West201 to 500 employees

5.0

28 Jul 2025

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Strong mobile app for people working between meetings. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Activity based selling keeps the pipeline current by design. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Chantelle Zulu

Partner

Insurance

Randburg51 to 200 employees

5.0

25 Jul 2025

Set up in a week, adopted in two

The automation removed about four hours a week of follow up admin per rep. The highest CRM adoption rate we see in our review set. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

New reps productive within a morning. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Nadia MabundaVerified

Founder

Agriculture

Cape Town500 plus employees

4.0

22 Jul 2025

Forecast is within five percent every month

We moved off a spreadsheet and the difference in forecast quality was immediate. Strong mobile app for people working between meetings. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Activity based selling keeps the pipeline current by design. Reporting answers the questions the sales meeting actually asks. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Rendani NkunaVerified

Regional Sales Manager

Food and beverage

Gqeberha2 to 10 employees

5.0

10 Jul 2025

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. Strong mobile app for people working between meetings. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Strong mobile app for people working between meetings. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Elmarie AbrahamsVerified

General Manager

Hospitality

Botswana2 to 10 employees

5.0

02 Jul 2025

Worth every rand once the automation was built

The automation removed about four hours a week of follow up admin per rep. The highest CRM adoption rate we see in our review set. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Strong mobile app for people working between meetings. The mobile app works well enough for a rep between meetings. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

187 verified reviews

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Strong mobile app for people working between meetings. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Rebecca IsaacsVerified

Key Accounts Manager

Healthcare

Somerset West201 to 500 employees

5.0

28 Jul 2025

Reps update it without being nagged

What works

Activity based selling keeps the pipeline current by design. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Chantelle Zulu

Partner

Insurance

Randburg51 to 200 employees

5.0

25 Jul 2025

Set up in a week, adopted in two

What works

New reps productive within a morning. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Nadia MabundaVerified

Founder

Agriculture

Cape Town500 plus employees

4.0

22 Jul 2025

Forecast is within five percent every month

What works

Activity based selling keeps the pipeline current by design. Reporting answers the questions the sales meeting actually asks. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Rendani NkunaVerified

Regional Sales Manager

Food and beverage

Gqeberha2 to 10 employees

5.0

10 Jul 2025

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. Strong mobile app for people working between meetings. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Strong mobile app for people working between meetings. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Elmarie AbrahamsVerified

General Manager

Hospitality

Botswana2 to 10 employees

5.0

02 Jul 2025

Worth every rand once the automation was built

The automation removed about four hours a week of follow up admin per rep. The highest CRM adoption rate we see in our review set. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Strong mobile app for people working between meetings. The mobile app works well enough for a rep between meetings. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.