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187 verified reviews

Pipedrive reviews

Every published review of Pipedrive, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

187 reviews match · page 13 of 19

NJ

Nomsa JacobsVerified

Account Executive

Marketing and advertisingSouth AfricaGeorge500 plus employees
5.0
02 Feb 2025

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

New reps productive within a morning. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
KS

Kabelo SeptemberVerified

Business Development Manager

HealthcareSouth AfricaPaarl51 to 200 employees
4.0
31 Jan 2025

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. Strong mobile app for people working between meetings. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The highest CRM adoption rate we see in our review set. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for more than 5 years
RS

Reabetswe SegwapaVerified

General Manager

HealthcareSouth AfricaVereeniging11 to 50 employees
5.0
26 Jan 2025

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. New reps productive within a morning. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

New reps productive within a morning. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

Onboarding a new rep takes longer than it should.

Used for less than 6 months
MM

Meera Moodley

Regional Sales Manager

EngineeringSouth AfricaVereeniging2 to 10 employees
5.0
20 Jan 2025

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. Strong mobile app for people working between meetings. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Activity based selling keeps the pipeline current by design. The mobile app works well enough for a rep between meetings. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Used for 1 to 2 years
RM

Ryan MudauVerified

General Manager

ManufacturingSouth AfricaJohannesburg201 to 500 employees
4.0
27 Dec 2024

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Strong mobile app for people working between meetings. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Strong mobile app for people working between meetings. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for 6 to 12 months
HP

Hendrik PillayVerified

Key Accounts Manager

EducationSouth AfricaPietermaritzburg2 to 10 employees
5.0
24 Dec 2024

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

New reps productive within a morning. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Used for 6 to 12 months
RM

Rudzani Molefe

Inside Sales Lead

Mining servicesSouth AfricaNelspruit500 plus employees
5.0
21 Dec 2024

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. The highest CRM adoption rate we see in our review set. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The highest CRM adoption rate we see in our review set. Quoting from the record removed a handoff to admin. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 1 to 2 years
KM

Khanyisile MashabaVerified

Business Development Manager

ConstructionSouth AfricaWitbank201 to 500 employees
5.0
15 Dec 2024

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. The highest CRM adoption rate we see in our review set. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

New reps productive within a morning. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 1 to 2 years
NR

Naresh Reddy

Regional Sales Manager

TelecommunicationsSouth AfricaPaarl51 to 200 employees
5.0
05 Dec 2024

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. New reps productive within a morning. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

New reps productive within a morning. Reporting answers the questions the sales meeting actually asks. The mobile app works well enough for a rep between meetings.

What does not

Onboarding a new rep takes longer than it should.

Used for 1 to 2 years
TB

Tinyiko BothaVerified

General Manager

Motor tradeSouth AfricaKimberley201 to 500 employees
5.0
03 Dec 2024

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. The highest CRM adoption rate we see in our review set. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

New reps productive within a morning. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
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4.3

Overall

from 187 reviews

87% positive10% neutral4% critical

Rating distribution

5
97 of 187
4
65 of 187
3
18 of 187
2
5 of 187
1
2 of 187

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