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187 verified reviews

Pipedrive reviews

Every published review of Pipedrive, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

187 reviews match · page 15 of 19

NP

Nosipho Phiri

Head of Revenue

HealthcareKenyaKenya201 to 500 employees
5.0
01 Sept 2024

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The highest CRM adoption rate we see in our review set. Email sync captures conversations without anyone copying anything. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 2 to 5 years
SN

Shalini NelVerified

Sales Director

HealthcareSouth AfricaSomerset West201 to 500 employees
5.0
25 Aug 2024

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The highest CRM adoption rate we see in our review set. The mobile app works well enough for a rep between meetings. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 2 to 5 years
AG

Ashwin GovenderVerified

Inside Sales Lead

Marketing and advertisingSouth AfricaPaarl201 to 500 employees
4.0
24 Aug 2024

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The highest CRM adoption rate we see in our review set. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Activity based selling keeps the pipeline current by design. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

Onboarding a new rep takes longer than it should.

Used for less than 6 months
LM

Lindiwe MotaungVerified

Owner

Non profitSouth AfricaPretoria201 to 500 employees
4.0
21 Aug 2024

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Strong mobile app for people working between meetings. The mobile app works well enough for a rep between meetings. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
AK

Ayanda KhumaloVerified

Digital Marketing Manager

AccountingSouth AfricaGeorgeSole trader
5.0
17 Aug 2024

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Strong mobile app for people working between meetings. The pipeline view gives an honest picture of the month. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 2 to 5 years
RM

Rendani MokoenaVerified

Head of Marketing

ConstructionSouth AfricaWitbankSole trader
5.0
14 Aug 2024

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Activity based selling keeps the pipeline current by design. The mobile app works well enough for a rep between meetings. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 1 to 2 years
JM

Johan MthembuVerified

Business Development Manager

TelecommunicationsSouth AfricaMidrand201 to 500 employees
5.0
13 Aug 2024

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Strong mobile app for people working between meetings. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Activity based selling keeps the pipeline current by design. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

Onboarding a new rep takes longer than it should.

Used for 1 to 2 years
SM

Sunette MashabaVerified

Business Development Manager

HealthcareNamibiaNamibia2 to 10 employees
4.0
10 Aug 2024

Worth every rand once the automation was built

The automation removed about four hours a week of follow up admin per rep. New reps productive within a morning. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Activity based selling keeps the pipeline current by design. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
JB

Johan BennettVerified

Sales Manager

Non profitSouth AfricaGqeberhaSole trader
5.0
01 Aug 2024

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Strong mobile app for people working between meetings. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The highest CRM adoption rate we see in our review set. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 2 to 5 years
MN

Meera NaidooVerified

Partner

AccountingZambiaZambiaSole trader
5.0
15 Jul 2024

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Activity based selling keeps the pipeline current by design. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

New reps productive within a morning. Quoting from the record removed a handoff to admin. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Used for more than 5 years
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4.3

Overall

from 187 reviews

87% positive10% neutral4% critical

Rating distribution

5
97 of 187
4
65 of 187
3
18 of 187
2
5 of 187
1
2 of 187

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