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  1. Home
  2. Software
  3. Sage Business Cloud Payroll
  4. Reviews

231 verified reviews

Sage Business Cloud Payroll reviews

Every published review of Sage Business Cloud Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 17 of 24

LW

Lerato Williams

Payroll Administrator

Marketing and advertisingSouth AfricaStellenbosch2 to 10 employees
4.0
02 Nov 2024

Support actually understands South African payroll

I have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Posts straight into Sage Accounting with no export step. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
DM

David MnisiVerified

Industrial Relations Manager

AgricultureSouth AfricaEast London2 to 10 employees
5.0
30 Oct 2024

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The Sage compliance engine without a local installation. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Used for more than 5 years
SS

Sarisha SekhukhuneVerified

Payroll and Benefits Officer

AgricultureSouth AfricaKimberleySole trader
4.0
30 Oct 2024

ETI calculated correctly, with the working shown

I have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Per employee pricing that scales with headcount. ETI is calculated on the sliding scale and shows its working. Employee self service cut payslip queries almost to zero.

What does not

Reporting outside the statutory pack is thin.

Used for less than 6 months
BF

Buhle FourieVerified

HR and Payroll Manager

AgricultureSouth AfricaPretoriaSole trader
5.0
27 Oct 2024

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Backed by the largest accounting software vendor in the market. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Used for 1 to 2 years
SG

Shalini GovenderVerified

Talent Acquisition Lead

Motor tradeSouth AfricaVereeniging2 to 10 employees
4.0
26 Oct 2024

EMP501 reconciliation took forty minutes

I have run payroll on four different systems and this is the one I would choose again. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Backed by the largest accounting software vendor in the market. The ACB file imports into our bank without a support call. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
VC

Vikash CoetzeeVerified

Debtors Manager

HealthcareSouth AfricaPretoria2 to 10 employees
3.0
09 Oct 2024

Compliant, but the interface fights you

Compliance side is solid, the day to day is more of a slog than it should be. Backed by the largest accounting software vendor in the market. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Posts straight into Sage Accounting with no export step. Per employee pricing is fair for a small team.

What does not

Wage and shift payroll is weaker than salaried. No bargaining council support.

Used for more than 5 years
VK

Vikash KrugerVerified

HR Business Partner

RetailSouth AfricaDurban11 to 50 employees
3.0
09 Oct 2024

Good product, frustrating support queue

Compliance side is solid, the day to day is more of a slog than it should be. Per employee pricing that scales with headcount. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Posts straight into Sage Accounting with no export step. Per employee pricing is fair for a small team.

What does not

The reporting cannot break cost down by department. Wage and shift payroll is weaker than salaried.

Response from the vendor13 Oct 2024

Thank you for this. We recognise the pricing concern and would like to review your plan with you, as there may be a better fit for your usage. Our team will be in touch.

Used for 1 to 2 years
HS

Hlengiwe SteynVerified

HR Manager

Motor tradeSouth AfricaPretoria201 to 500 employees
4.0
05 Oct 2024

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The Sage compliance engine without a local installation. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

Used for 1 to 2 years
EM

Elmarie MolefeVerified

Payroll and Benefits Officer

Food and beverageSouth AfricaGeorge11 to 50 employees
5.0
28 Sept 2024

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
PP

Pieter PillayVerified

Senior Payroll Consultant

HospitalitySouth AfricaDurban2 to 10 employees
4.0
24 Sept 2024

ETI calculated correctly, with the working shown

We run about ninety staff on this and it has not missed a submission. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Posts straight into Sage Accounting with no export step. EMP201 and EMP501 submissions have been correct every period. Employee self service cut payslip queries almost to zero.

What does not

Reporting outside the statutory pack is thin.

Used for 1 to 2 years
Previous1...161718...24Next

4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
89 of 231
3
36 of 231
2
12 of 231
1
3 of 231

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