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  1. Home
  2. Software
  3. Sage Business Cloud Payroll
  4. Reviews

231 verified reviews

Sage Business Cloud Payroll reviews

Every published review of Sage Business Cloud Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 19 of 24

CM

Claire MahlanguVerified

Payroll and Benefits Officer

AccountingSouth AfricaSandton500 plus employees
4.0
02 Jul 2024

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Backed by the largest accounting software vendor in the market. Employee self service cut payslip queries almost to zero. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
VK

Vhutshilo KannemeyerVerified

Industrial Relations Manager

HospitalitySouth AfricaGeorgeSole trader
4.0
30 Jun 2024

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Backed by the largest accounting software vendor in the market. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
OD

Ofentse DavidsVerified

HR and Payroll Manager

Legal servicesSouth AfricaJohannesburg2 to 10 employees
5.0
06 Jun 2024

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The Sage compliance engine without a local installation. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
NC

Nirvana ChaukeVerified

HR Director

InsuranceSouth AfricaGqeberha201 to 500 employees
4.0
26 May 2024

Leave finally follows the BCEA without a spreadsheet

I have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Backed by the largest accounting software vendor in the market. EMP201 and EMP501 submissions have been correct every period. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
AV

Anke van der MerweVerified

HR and Payroll Manager

AgricultureSouth AfricaKlerksdorp11 to 50 employees
3.0
19 May 2024

Does what it must, nothing more

It works. It is not enjoyable, but payroll rarely is. Backed by the largest accounting software vendor in the market. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Per employee pricing that scales with headcount. Setup was straightforward.

What does not

Support queues get long towards month end. No bargaining council support.

Used for 6 to 12 months
DH

Deon HendricksVerified

Chief Executive Officer

Motor tradeKenyaKenya500 plus employees
3.0
04 May 2024

Compliant, but the interface fights you

It works. It is not enjoyable, but payroll rarely is. Posts straight into Sage Accounting with no export step. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Posts straight into Sage Accounting with no export step. Statutory outputs are correct.

What does not

The reporting cannot break cost down by department. Wage and shift payroll is weaker than salaried.

Used for 2 to 5 years
DV

David van der MerweVerified

Payroll Manager

Wholesale and distributionSouth AfricaBloemfontein51 to 200 employees
3.0
01 May 2024

Fine for salaried staff, weak on wages

We use maybe sixty percent of what we pay for. The Sage compliance engine without a local installation. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

The Sage compliance engine without a local installation. Setup was straightforward.

What does not

The reporting cannot break cost down by department. No bargaining council support.

Response from the vendor13 May 2024

We appreciate you taking the time to write this up. The support delay you experienced is not the standard we hold ourselves to, and we have followed up internally. Please reach out directly and we will assist.

Used for less than 6 months
PZ

Phumzile ZuluVerified

Learning and Development Manager

Logistics and transportSouth AfricaWitbank51 to 200 employees
5.0
27 Apr 2024

Three tax year ends without a single correction

The tax year end is what convinced me. Nothing broke. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing that scales with headcount. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

Reporting outside the statutory pack is thin.

Used for more than 5 years
DC

David CoetzeeVerified

Founder

Food and beverageSouth AfricaRandburg201 to 500 employees
3.0
15 Apr 2024

Compliant, but the interface fights you

It works. It is not enjoyable, but payroll rarely is. Backed by the largest accounting software vendor in the market. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Backed by the largest accounting software vendor in the market. Payslips are clear and employees understand them.

What does not

The reporting cannot break cost down by department. No bargaining council support.

Used for less than 6 months
RB

Riaan BothaVerified

Wages Clerk

AgricultureSouth AfricaEast London51 to 200 employees
4.0
04 Apr 2024

EMP501 reconciliation took forty minutes

I have run payroll on four different systems and this is the one I would choose again. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Backed by the largest accounting software vendor in the market. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
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4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
89 of 231
3
36 of 231
2
12 of 231
1
3 of 231

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