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  1. Home
  2. Software
  3. Sage Business Cloud Payroll
  4. Reviews

231 verified reviews

Sage Business Cloud Payroll reviews

Every published review of Sage Business Cloud Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 21 of 24

DV

Denise van WykVerified

Payroll Manager

RetailSouth AfricaStellenbosch500 plus employees
4.0
09 Feb 2024

Payroll stopped being the worst week of the month

The tax year end is what convinced me. Nothing broke. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Backed by the largest accounting software vendor in the market. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 1 to 2 years
RR

Rajesh RamaphosaVerified

HR and Payroll Manager

Food and beverageNamibiaNamibia11 to 50 employees
4.0
03 Feb 2024

Payroll stopped being the worst week of the month

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The Sage compliance engine without a local installation. EMP201 and EMP501 submissions have been correct every period. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

Used for 1 to 2 years
AW

Andre WindvogelVerified

Debtors Manager

Motor tradeSouth AfricaRichards Bay201 to 500 employees
4.0
28 Jan 2024

ETI calculated correctly, with the working shown

We run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Backed by the largest accounting software vendor in the market. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
ZM

Zaida MudauVerified

HR and Payroll Manager

Wholesale and distributionSouth AfricaPietermaritzburg11 to 50 employees
4.0
27 Jan 2024

EMP501 reconciliation took forty minutes

I have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Posts straight into Sage Accounting with no export step. EMP201 and EMP501 submissions have been correct every period. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
YZ

Yusuf ZwaneVerified

Accountant

Motor tradeSouth AfricaSomerset West11 to 50 employees
5.0
25 Jan 2024

EMP501 reconciliation took forty minutes

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
NV

Naresh VenterVerified

HR Business Partner

RetailSouth AfricaWitbank11 to 50 employees
2.0
18 Jan 2024

Support could not explain their own UIF file

The compliance errors were the problem, and they took too long to acknowledge. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. We moved to an alternative and the difference was immediate.

What works

The payslip layout is clean.

What does not

Leave accruals did not follow BCEA rules. Support could not explain their own statutory outputs. ETI required manual correction for months.

Used for more than 5 years
NC

Nadia ChettyVerified

HR and Payroll Manager

Financial servicesSouth AfricaPretoria51 to 200 employees
5.0
14 Jan 2024

Support actually understands South African payroll

The tax year end is what convinced me. Nothing broke. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Backed by the largest accounting software vendor in the market. ETI is calculated on the sliding scale and shows its working. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for 1 to 2 years
BJ

Bradley Jones

Wages Clerk

EducationSouth AfricaKimberleySole trader
4.0
05 Jan 2024

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The Sage compliance engine without a local installation. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for 1 to 2 years
MM

Mbali MoodleyVerified

Payroll Administrator

EducationSouth AfricaDurban500 plus employees
4.0
24 Dec 2023

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The Sage compliance engine without a local installation. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 1 to 2 years
SC

Shalini ChettyVerified

Bookkeeper

Financial servicesSouth AfricaStellenbosch2 to 10 employees
4.0
23 Dec 2023

Leave finally follows the BCEA without a spreadsheet

I have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing that scales with headcount. IRP5 files validated in e@syFile without a single rejection. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
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4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
89 of 231
3
36 of 231
2
12 of 231
1
3 of 231

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