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  1. Home
  2. Software
  3. Sage Business Cloud Payroll
  4. Reviews

231 verified reviews

Sage Business Cloud Payroll reviews

Every published review of Sage Business Cloud Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 5 of 24

TS

Tracy SwanepoelVerified

Payroll Manager

Information technologySouth AfricaWitbank51 to 200 employees
5.0
29 May 2026

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Per employee pricing that scales with headcount. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
SD

Sipho du PlessisVerified

HR and Payroll Manager

TelecommunicationsSouth AfricaVereeniging51 to 200 employees
4.0
26 May 2026

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Used for 1 to 2 years
BN

Bradley NdlovuVerified

Bookkeeper

ManufacturingSouth AfricaPolokwane11 to 50 employees
4.0
24 May 2026

Three tax year ends without a single correction

The tax year end is what convinced me. Nothing broke. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Backed by the largest accounting software vendor in the market. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for 1 to 2 years
JS

Jaco SwanepoelVerified

Accountant

Professional consultingSouth AfricaKlerksdorp51 to 200 employees
3.0
24 May 2026

Good product, frustrating support queue

We use maybe sixty percent of what we pay for. Per employee pricing that scales with headcount. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Posts straight into Sage Accounting with no export step. Per employee pricing is fair for a small team.

What does not

Support queues get long towards month end. Wage and shift payroll is weaker than salaried.

Response from the vendor03 Jun 2026

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for 2 to 5 years
YJ

Yashika JoubertVerified

Senior Payroll Consultant

TelecommunicationsSouth AfricaSomerset West11 to 50 employees
5.0
20 May 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing that scales with headcount. EMP201 and EMP501 submissions have been correct every period. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Used for 1 to 2 years
MN

Marisa NaidooVerified

Management Accountant

Security servicesSouth AfricaStellenbosch2 to 10 employees
5.0
19 May 2026

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Backed by the largest accounting software vendor in the market. EMP201 and EMP501 submissions have been correct every period. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
AN

Andile NkunaVerified

Chief Executive Officer

AgricultureSouth AfricaJohannesburg51 to 200 employees
4.0
17 May 2026

Leave finally follows the BCEA without a spreadsheet

We run about ninety staff on this and it has not missed a submission. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Backed by the largest accounting software vendor in the market. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
MC

Mulalo CeleVerified

HR and Payroll Manager

Legal servicesSouth AfricaVereeniging201 to 500 employees
5.0
16 May 2026

Leave finally follows the BCEA without a spreadsheet

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. Employee self service cut payslip queries almost to zero.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
YP

Yusuf PhiriVerified

Payroll Administrator

Food and beverageSouth AfricaRichards BaySole trader
5.0
12 May 2026

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The Sage compliance engine without a local installation. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
NJ

Nokuthula JonesVerified

Payroll and Benefits Officer

Non profitZambiaZambia201 to 500 employees
5.0
09 May 2026

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Posts straight into Sage Accounting with no export step. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 1 to 2 years
Previous1...456...24Next

4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
89 of 231
3
36 of 231
2
12 of 231
1
3 of 231

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