231 verified reviews

Sage Business Cloud Payroll reviews

Every published review of Sage Business Cloud Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 7 of 24

Johan FourieVerified

HR and Payroll Manager

Professional consulting

WitbankSole trader

5.0

15 Apr 2026

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Backed by the largest accounting software vendor in the market. The ACB file imports into our bank without a support call. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Gerhard Segwapa

Audit Manager

Food and beverage

Kimberley500 plus employees

1.0

13 Apr 2026

The March tax year end cost us a weekend

We had to rebuild two EMP501 submissions by hand. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. Test it hard during the trial with real volume before committing.

What works

The payslip layout is clean.

What does not

Support could not explain their own statutory outputs. The March year end process was poorly documented. Leave accruals did not follow BCEA rules.

Preggie Ramavhoya

HR and Payroll Manager

Construction

Cape Town51 to 200 employees

5.0

11 Apr 2026

Support actually understands South African payroll

I have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Per employee pricing that scales with headcount. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

Boitumelo WindvogelVerified

Payroll Manager

Logistics and transport

KlerksdorpSole trader

5.0

11 Apr 2026

Payroll stopped being the worst week of the month

What works

Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Claire Fletcher

Wages Clerk

Food and beverage

Kenya201 to 500 employees

5.0

30 Mar 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Michelle TitusVerified

Partner

Property and real estate

Richards Bay201 to 500 employees

4.0

22 Mar 2026

Three tax year ends without a single correction

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The Sage compliance engine without a local installation. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Themba ZuluVerified

HR Manager

Marketing and advertising

Randburg500 plus employees

4.0

22 Mar 2026

Leave finally follows the BCEA without a spreadsheet

We run about ninety staff on this and it has not missed a submission. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Posts straight into Sage Accounting with no export step. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Reabetswe CupidoVerified

Payroll and Benefits Officer

Wholesale and distribution

Witbank201 to 500 employees

4.0

19 Mar 2026

ETI calculated correctly, with the working shown

We run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Backed by the largest accounting software vendor in the market. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Bradley GovenderVerified

HR Director

Motor trade

Gqeberha51 to 200 employees

4.0

19 Mar 2026

Payroll stopped being the worst week of the month

We switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

The Sage compliance engine without a local installation. ETI is calculated on the sliding scale and shows its working. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Thandiwe ZwaneVerified

HR and Payroll Manager

Food and beverage

Pietermaritzburg51 to 200 employees

4.0

15 Mar 2026

Leave finally follows the BCEA without a spreadsheet

The tax year end is what convinced me. Nothing broke. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Posts straight into Sage Accounting with no export step. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

231 verified reviews

I have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Michelle TitusVerified

Partner

Property and real estate

Richards Bay201 to 500 employees

4.0

22 Mar 2026

Three tax year ends without a single correction

What works

The Sage compliance engine without a local installation. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Themba ZuluVerified

HR Manager

Marketing and advertising

Randburg500 plus employees

4.0

22 Mar 2026

Leave finally follows the BCEA without a spreadsheet

What works

Posts straight into Sage Accounting with no export step. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Reabetswe CupidoVerified

Payroll and Benefits Officer

Wholesale and distribution

Witbank201 to 500 employees

4.0

19 Mar 2026

ETI calculated correctly, with the working shown

What works

Backed by the largest accounting software vendor in the market. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Bradley GovenderVerified

HR Director

Motor trade

Gqeberha51 to 200 employees

4.0

19 Mar 2026

Payroll stopped being the worst week of the month

What works

The Sage compliance engine without a local installation. ETI is calculated on the sliding scale and shows its working. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Thandiwe ZwaneVerified

HR and Payroll Manager

Food and beverage

Pietermaritzburg51 to 200 employees

4.0

15 Mar 2026

Leave finally follows the BCEA without a spreadsheet

What works

Posts straight into Sage Accounting with no export step. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.