Skip to content
Bosberaaad
  • Software
  • Categories
  • Compare
  • Guides
  • About
List your software

Let’s work it out

Get in TouchList Your Software
Bosberaaad

South Africa's independent business software guide. Clear comparisons, local compliance checks and prices in rand.

South AfricaBaviaans Local Municipality, Eastern Cape

Knysna StEastern Cape 6445+27 78 083 9764hello@bosberaaad.co.za

Browse

  • All software
  • Categories
  • Compare products
  • Buying guides
  • Search

Company

  • About us
  • Contact
  • How we rate
  • Newsletter
  • List your software

Legal

  • Terms of use
  • Privacy policy
  • Cookie policy
  • Affiliate disclosure
  • PAIA manual
  • Accessibility

©2026 Bosberaaad. South Africa's independent business software guide.

Bosberaaad

  1. Home
  2. Software
  3. Sage CRM
  4. Reviews

108 verified reviews

Sage CRM reviews

Every published review of Sage CRM, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

108 reviews match · page 6 of 11

PF

Priya FourieVerified

General Manager

AccountingSouth AfricaSandtonSole trader
3.0
05 Sept 2025

Good CRM, poor reporting for the price

We use about a third of it and pay for all of it. Sold and supported by the existing Sage partner network. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Live credit limit and stock availability inside the sales record. Contact and deal management are solid.

What does not

The interface is dense for a new user. There is no local accounting integration without Zapier.

Response from the vendor10 Sept 2025

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for 2 to 5 years
IV

Ilze Venter

Account Executive

Motor tradeSouth AfricaPietermaritzburg500 plus employees
4.0
29 Aug 2025

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Orders flow into the Sage back office without a sync job. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Sold and supported by the existing Sage partner network. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Used for less than 6 months
YF

Yusuf FourieVerified

Regional Sales Manager

Professional consultingSouth AfricaDurban11 to 50 employees
2.0
29 Jul 2025

Implementation quote doubled after we signed

Adoption failed and that is partly on us and partly on the product. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

The free tier let us evaluate properly.

What does not

Adoption never happened and the vendor offered no help with it. Costs rose sharply at renewal. The mobile app is unreliable on a weak signal.

Used for more than 5 years
PZ

Phumzile ZwaneVerified

Inside Sales Lead

ManufacturingSouth AfricaCape TownSole trader
3.0
17 Jul 2025

Exchange rate makes budgeting a yearly argument

Fine product, and the dollar billing makes the budget conversation annoying. On premises deployment available where cloud is not an option. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Live credit limit and stock availability inside the sales record. The interface is clear once you learn it.

What does not

The interface is dense for a new user. Support escalation is slow on technical issues.

Response from the vendor22 Jul 2025

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for more than 5 years
II

Ilze IsaacsVerified

Digital Marketing Manager

Logistics and transportSouth AfricaStellenbosch2 to 10 employees
4.0
15 Jul 2025

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Sold and supported by the existing Sage partner network. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Orders flow into the Sage back office without a sync job. Automation handles the follow up sequence reps used to forget. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 2 to 5 years
NH

Nokuthula HlungwaniVerified

Business Development Manager

Marketing and advertisingSouth AfricaCenturion500 plus employees
4.0
14 Jul 2025

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. On premises deployment available where cloud is not an option. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Orders flow into the Sage back office without a sync job. The mobile app works well enough for a rep between meetings. Automation handles the follow up sequence reps used to forget.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
SM

Sarisha Mnisi

Studio Manager

Security servicesSouth AfricaRustenburg51 to 200 employees
5.0
13 Jul 2025

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. On premises deployment available where cloud is not an option. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Orders flow into the Sage back office without a sync job. The mobile app works well enough for a rep between meetings. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Used for 1 to 2 years
BP

Buhle PhiriVerified

Managing Director

InsuranceSouth AfricaSomerset West51 to 200 employees
3.0
11 Jul 2025

Good CRM, poor reporting for the price

It is capable. Getting the team to use it consistently took much longer than the software took to set up. Live credit limit and stock availability inside the sales record. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Orders flow into the Sage back office without a sync job. The interface is clear once you learn it.

What does not

There is no local accounting integration without Zapier. Reporting is limited without moving up a tier.

Used for more than 5 years
IB

Ilze BezuidenhoutVerified

Chief Executive Officer

EducationSouth AfricaSandton2 to 10 employees
4.0
06 Jul 2025

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. On premises deployment available where cloud is not an option. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

On premises deployment available where cloud is not an option. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 1 to 2 years
OB

Ofentse Baloyi

Partner

EngineeringSouth AfricaCenturion500 plus employees
4.0
30 Jun 2025

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Sold and supported by the existing Sage partner network. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Orders flow into the Sage back office without a sync job. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
Previous1...567...11Next

3.7

Overall

from 108 reviews

61% positive24% neutral15% critical

Rating distribution

5
26 of 108
4
40 of 108
3
26 of 108
2
13 of 108
1
3 of 108

Sponsored

Half page advertising slot, 300 by 600