FSFrancois SwanepoelVerified
Chief Operating Officer
Financial services
South AfricaRandburg51 to 200 employees
South AfricaRandburg51 to 200 employees358 verified reviews
Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
358 reviews match · page 18 of 36
FSFrancois SwanepoelVerified
Chief Operating Officer
South AfricaRandburg51 to 200 employeesWe run about ninety staff on this and it has not missed a submission. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
ETI calculated correctly, with the working shown. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.
What does not
Reporting outside the statutory pack is thin.
KMKabelo MalekaVerified
Chief Executive Officer
South AfricaBloemfonteinSole traderThe tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
ETI calculated correctly, with the working shown. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.
What does not
The interface takes a while for a new administrator.
TCThemba ChaukeVerified
Management Accountant
South AfricaPolokwane51 to 200 employeesThe tax year end is what convinced me. Nothing broke. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
South African support desk that answers in South African hours. Employee self service cut payslip queries almost to zero. IRP5 files validated in e@syFile without a single rejection.
What does not
The interface takes a while for a new administrator.
RHRyan HendricksVerified
Group Financial Manager
South AfricaMidrand500 plus employeesWe switched after our previous provider got an ETI calculation wrong. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
South African support desk that answers in South African hours. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.
What does not
There is no real HR functionality, so we run a second system.
DSDavid SmithVerified
Senior Bookkeeper
South AfricaPretoriaSole traderThe tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing with no minimum. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.
What does not
Reporting outside the statutory pack is thin.
EGElmarie GovenderVerified
HR Director
BotswanaBotswana51 to 200 employeesI have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Per employee pricing with no minimum. Employee self service cut payslip queries almost to zero. The ACB file imports into our bank without a support call.
What does not
There is no real HR functionality, so we run a second system.
SMSanele MashabaVerified
Practice Manager
South AfricaCenturion11 to 50 employeesI have run payroll on four different systems and this is the one I would choose again. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing with no minimum. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.
What does not
There is no real HR functionality, so we run a second system.
MNMarisa NaidooVerified
Creditors Clerk
South AfricaPolokwane201 to 500 employeesWe switched after our previous provider got an ETI calculation wrong. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Per employee pricing with no minimum. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.
What does not
The interface takes a while for a new administrator.
PNPieter NdlovuVerified
Management Accountant
South AfricaGqeberha2 to 10 employeesI have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
South African support desk that answers in South African hours. Employee self service cut payslip queries almost to zero. Support answers in South African hours and understands the question.
What does not
Reporting outside the statutory pack is thin.
LRLungile RamavhoyaVerified
Talent Acquisition Lead
South AfricaEast London2 to 10 employeesWe run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing with no minimum. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.