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358 verified reviews

SimplePay reviews

Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

358 reviews match · page 20 of 36

MW

Marlize WindvogelVerified

Payroll Manager

Wholesale and distributionSouth AfricaSandton201 to 500 employees
Previous1...192021...36Next

4.4

Overall

from 358 reviews

89% positive8% neutral3% critical

Rating distribution

5
205 of 358
4
4.0
18 Aug 2025

EMP501 reconciliation took forty minutes

The tax year end is what convinced me. Nothing broke. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

ETI calculated correctly, with the working shown. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 1 to 2 years
TS

Tshepo SinghVerified

Practice Manager

Wholesale and distributionSouth AfricaNelspruit51 to 200 employees
5.0
14 Aug 2025

Support actually understands South African payroll

I have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Every SARS submission handled without a consultant. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
AR

Ashwin RadebeVerified

HR Director

Legal servicesSouth AfricaCenturion51 to 200 employees
4.0
13 Aug 2025

Leave finally follows the BCEA without a spreadsheet

We switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

ETI calculated correctly, with the working shown. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
VM

Vikash MaharajVerified

Chief Operating Officer

EducationSouth AfricaBloemfontein11 to 50 employees
4.0
05 Aug 2025

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
KE

Kevin ErasmusVerified

Accountant

AccountingSouth AfricaRandburg51 to 200 employees
5.0
03 Aug 2025

Leave finally follows the BCEA without a spreadsheet

We run about ninety staff on this and it has not missed a submission. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing with no minimum. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

Used for 6 to 12 months
DN

David NelVerified

HR and Payroll Manager

Marketing and advertisingNigeriaNigeriaSole trader
5.0
02 Aug 2025

Our IRP5 files validated in e@syFile first time

We switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

ETI calculated correctly, with the working shown. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
MC

Mbali CeleVerified

Chief Operating Officer

Mining servicesSouth AfricaMidrand2 to 10 employees
5.0
27 Jul 2025

Payroll stopped being the worst week of the month

We switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

South African support desk that answers in South African hours. Support answers in South African hours and understands the question. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for more than 5 years
OB

Ofentse BennettVerified

Senior Payroll Consultant

Security servicesSouth AfricaBloemfontein201 to 500 employees
5.0
26 Jul 2025

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Every SARS submission handled without a consultant. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Used for 1 to 2 years
ZE

Zaida ErasmusVerified

Chief Executive Officer

HealthcareSouth AfricaDurban2 to 10 employees
5.0
26 Jul 2025

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Every SARS submission handled without a consultant. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
AV

Annelize van der MerweVerified

Management Accountant

Wholesale and distributionSouth AfricaKlerksdorp11 to 50 employees
5.0
25 Jul 2025

Our IRP5 files validated in e@syFile first time

We switched after our previous provider got an ETI calculation wrong. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

South African support desk that answers in South African hours. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
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