Marlize WindvogelVerified
Payroll Manager
358 verified reviews
Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
358 reviews match · page 20 of 36
Marlize WindvogelVerified
Payroll Manager
The tax year end is what convinced me. Nothing broke. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
ETI calculated correctly, with the working shown. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.
What does not
There is no real HR functionality, so we run a second system.
Tshepo SinghVerified
Practice Manager
I have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Every SARS submission handled without a consultant. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
Ashwin RadebeVerified
HR Director
We switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
ETI calculated correctly, with the working shown. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.
What does not
Reporting outside the statutory pack is thin.
Vikash MaharajVerified
Chief Operating Officer
We run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. IRP5 files validated in e@syFile without a single rejection.
What does not
There is no real HR functionality, so we run a second system.
Kevin ErasmusVerified
Accountant
We run about ninety staff on this and it has not missed a submission. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Per employee pricing with no minimum. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.
What does not
The interface takes a while for a new administrator.
David NelVerified
HR and Payroll Manager
We switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
ETI calculated correctly, with the working shown. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.
What does not
There is no real HR functionality, so we run a second system.
Mbali CeleVerified
Chief Operating Officer
We switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
South African support desk that answers in South African hours. Support answers in South African hours and understands the question. Employee self service cut payslip queries almost to zero.
What does not
There is no real HR functionality, so we run a second system.
Ofentse BennettVerified
Senior Payroll Consultant
We run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Every SARS submission handled without a consultant. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.
What does not
The interface takes a while for a new administrator.
Zaida ErasmusVerified
Chief Executive Officer
I have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Every SARS submission handled without a consultant. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.
What does not
There is no real HR functionality, so we run a second system.
Annelize van der MerweVerified
Management Accountant
We switched after our previous provider got an ETI calculation wrong. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
South African support desk that answers in South African hours. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.
What does not
The interface takes a while for a new administrator.