CPCraig PretoriusVerified
Payroll Administrator
Insurance
South AfricaPietermaritzburg11 to 50 employees
South AfricaPietermaritzburg11 to 50 employees358 verified reviews
Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
358 reviews match · page 21 of 36
CPCraig PretoriusVerified
Payroll Administrator
South AfricaPietermaritzburg11 to 50 employeesI have run payroll on four different systems and this is the one I would choose again. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
South African support desk that answers in South African hours. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
CDCharmaine Davids
Payroll Administrator
South AfricaJohannesburg500 plus employeesWe run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Every SARS submission handled without a consultant. The ACB file imports into our bank without a support call. Support answers in South African hours and understands the question.
What does not
Reporting outside the statutory pack is thin.
ASAndrew SteynVerified
Industrial Relations Manager
South AfricaNelspruit201 to 500 employeesI have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
South African support desk that answers in South African hours. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.
What does not
The interface takes a while for a new administrator.
WSWillem SmithVerified
Payroll Administrator
South AfricaWitbank2 to 10 employeesI have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Every SARS submission handled without a consultant. IRP5 files validated in e@syFile without a single rejection. BCEA leave accruals are right without configuration.
What does not
Reporting outside the statutory pack is thin.
JKJaco KrugerVerified
Partner
South AfricaVereenigingSole traderI have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing with no minimum. BCEA leave accruals are right without configuration. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
NWNadia WilliamsVerified
Senior Payroll Consultant
South AfricaKlerksdorp2 to 10 employeesWe switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Every SARS submission handled without a consultant. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.
What does not
The interface takes a while for a new administrator.
WNWayne NaidooVerified
Payroll Administrator
South AfricaGqeberha2 to 10 employeesWe run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
ETI calculated correctly, with the working shown. IRP5 files validated in e@syFile without a single rejection. The ACB file imports into our bank without a support call.
What does not
Reporting outside the statutory pack is thin.
TZTshepo ZuluVerified
Learning and Development Manager
South AfricaRustenburg2 to 10 employeesIt works. It is not enjoyable, but payroll rarely is. South African support desk that answers in South African hours. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.
What works
Every SARS submission handled without a consultant. Statutory outputs are correct.
What does not
The reporting cannot break cost down by department. Support queues get long towards month end.
DSDeon SmithVerified
People Operations Lead
South AfricaRustenburg11 to 50 employeesI have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.
What does not
The interface takes a while for a new administrator.
NDNirvana du PlessisVerified
Senior Payroll Consultant
South AfricaPolokwane201 to 500 employeesWe switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Every SARS submission handled without a consultant. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.