BABoitumelo AdamsVerified
Senior Payroll Consultant
Retail
South AfricaVereeniging11 to 50 employees
South AfricaVereeniging11 to 50 employees358 verified reviews
Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
358 reviews match · page 22 of 36
BABoitumelo AdamsVerified
Senior Payroll Consultant
South AfricaVereeniging11 to 50 employeesI have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing with no minimum. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.
NJNicola JacobsVerified
Payroll Manager
South AfricaSomerset West2 to 10 employeesWe switched after our previous provider got an ETI calculation wrong. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
ETI calculated correctly, with the working shown. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.
What does not
The interface takes a while for a new administrator.
SFShalini FourieVerified
HR and Payroll Manager
South AfricaSomerset West51 to 200 employeesWe run about ninety staff on this and it has not missed a submission. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing with no minimum. ETI is calculated on the sliding scale and shows its working. BCEA leave accruals are right without configuration.
What does not
There is no real HR functionality, so we run a second system.
SPSuresh PretoriusVerified
Financial Controller
South AfricaDurban500 plus employeesWe switched after our previous provider got an ETI calculation wrong. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
ETI calculated correctly, with the working shown. BCEA leave accruals are right without configuration. Employee self service cut payslip queries almost to zero.
What does not
There is no real HR functionality, so we run a second system.
RNRiedwaan NetshitenzheVerified
Partner
South AfricaMidrand51 to 200 employeesWe run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Per employee pricing with no minimum. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.
What does not
The interface takes a while for a new administrator.
JVJohan VenterVerified
Senior Payroll Consultant
South AfricaRandburg2 to 10 employeesWe run about ninety staff on this and it has not missed a submission. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
ETI calculated correctly, with the working shown. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.
What does not
There is no real HR functionality, so we run a second system.
GTGerhard TaylorVerified
Wages Clerk
South AfricaCenturion500 plus employeesWe switched after our previous provider got an ETI calculation wrong. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Every SARS submission handled without a consultant. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.
What does not
The interface takes a while for a new administrator.
SZSuresh ZwaneVerified
Managing Director
South AfricaVereenigingSole traderThe tax year end is what convinced me. Nothing broke. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Every SARS submission handled without a consultant. The ACB file imports into our bank without a support call. BCEA leave accruals are right without configuration.
What does not
Reporting outside the statutory pack is thin.
MRMarisa ReddyVerified
Financial Manager
South AfricaGeorgeSole traderWe switched after our previous provider got an ETI calculation wrong. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
South African support desk that answers in South African hours. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.
What does not
Reporting outside the statutory pack is thin.
KNKarabo NetshitenzheVerified
Practice Manager
South AfricaNelspruitSole traderWe run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Per employee pricing with no minimum. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.
What does not
Reporting outside the statutory pack is thin.