MCMbali CupidoVerified
Senior Payroll Consultant
Construction
South AfricaSandton2 to 10 employees
South AfricaSandton2 to 10 employees358 verified reviews
Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
358 reviews match · page 23 of 36
MCMbali CupidoVerified
Senior Payroll Consultant
South AfricaSandton2 to 10 employeesWe run about ninety staff on this and it has not missed a submission. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
South African support desk that answers in South African hours. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.
What does not
The interface takes a while for a new administrator.
ASAnnelize SolomonsVerified
Chief Executive Officer
South AfricaGqeberhaSole traderThe tax year end is what convinced me. Nothing broke. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
South African support desk that answers in South African hours. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.
What does not
Reporting outside the statutory pack is thin.
KNKavitha NdlovuVerified
Owner
South AfricaRandburg201 to 500 employeesWe run about ninety staff on this and it has not missed a submission. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
ETI calculated correctly, with the working shown. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.
What does not
There is no real HR functionality, so we run a second system.
AFAndrew FortuinVerified
Chief Executive Officer
South AfricaEast London11 to 50 employeesI have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Every SARS submission handled without a consultant. EMP201 and EMP501 submissions have been correct every period. Employee self service cut payslip queries almost to zero.
What does not
Reporting outside the statutory pack is thin.
TTThandiwe Titus
Payroll and Benefits Officer
South AfricaDurban2 to 10 employeesIt works. It is not enjoyable, but payroll rarely is. South African support desk that answers in South African hours. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.
What works
South African support desk that answers in South African hours. Setup was straightforward.
What does not
The reporting cannot break cost down by department. No bargaining council support.
CMChantelle Maharaj
Payroll and Benefits Officer
South AfricaCape Town201 to 500 employeesWe switched after our previous provider got an ETI calculation wrong. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
ETI calculated correctly, with the working shown. IRP5 files validated in e@syFile without a single rejection. ETI is calculated on the sliding scale and shows its working.
What does not
There is no real HR functionality, so we run a second system.
STShalini TaylorVerified
Payroll Administrator
South AfricaJohannesburg11 to 50 employeesI have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. Employee self service cut payslip queries almost to zero.
What does not
The interface takes a while for a new administrator.
RCRavi Chetty
Bookkeeper
South AfricaDurban11 to 50 employeesWe switched after our previous provider got an ETI calculation wrong. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Every SARS submission handled without a consultant. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.
What does not
Reporting outside the statutory pack is thin.
YKYusuf KrugerVerified
HR Business Partner
South AfricaPretoria51 to 200 employeesCompliance side is solid, the day to day is more of a slog than it should be. Per employee pricing with no minimum. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.
What works
ETI calculated correctly, with the working shown. Statutory outputs are correct.
What does not
No bargaining council support. The reporting cannot break cost down by department.
TDTebogo DlaminiVerified
Payroll Manager
South AfricaVereeniging11 to 50 employeesI have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Every SARS submission handled without a consultant. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.
What does not
Reporting outside the statutory pack is thin.