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358 verified reviews

SimplePay reviews

Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

358 reviews match · page 25 of 36

MR

Michael ReddyVerified

HR Business Partner

Logistics and transportSouth AfricaRustenburg201 to 500 employees
5.0
07 Mar 2025

Payroll stopped being the worst week of the month

We switched after our previous provider got an ETI calculation wrong. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

ETI calculated correctly, with the working shown. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
JP

James PretoriusVerified

Wages Clerk

Marketing and advertisingSouth AfricaRichards Bay51 to 200 employees
4.0
06 Mar 2025

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. Per employee pricing with no minimum. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

ETI calculated correctly, with the working shown. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
WB

Willem ButheleziVerified

Group Financial Manager

Property and real estateSouth AfricaGeorge500 plus employees
5.0
04 Mar 2025

Three tax year ends without a single correction

We switched after our previous provider got an ETI calculation wrong. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Every SARS submission handled without a consultant. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
WC

Willem CoetzeeVerified

Industrial Relations Manager

Non profitSouth AfricaNelspruit11 to 50 employees
4.0
26 Feb 2025

Support actually understands South African payroll

I have run payroll on four different systems and this is the one I would choose again. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

ETI calculated correctly, with the working shown. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

Used for more than 5 years
SC

Sipho ChettyVerified

Founder

Food and beverageSouth AfricaMidrand11 to 50 employees
5.0
21 Feb 2025

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Every SARS submission handled without a consultant. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
EV

Elmarie van der MerweVerified

Wages Clerk

HealthcareSouth AfricaWitbank201 to 500 employees
4.0
15 Feb 2025

Support actually understands South African payroll

The tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

South African support desk that answers in South African hours. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Used for 1 to 2 years
MV

Marisa van Wyk

General Manager

Financial servicesSouth AfricaCape Town51 to 200 employees
5.0
03 Feb 2025

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Per employee pricing with no minimum. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
AM

Ashwin MabundaVerified

General Manager

InsuranceSouth AfricaJohannesburgSole trader
5.0
30 Jan 2025

Leave finally follows the BCEA without a spreadsheet

We switched after our previous provider got an ETI calculation wrong. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Every SARS submission handled without a consultant. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
SC

Siyabonga CoetzeeVerified

Bookkeeper

Logistics and transportSouth AfricaMidrand201 to 500 employees
4.0
14 Jan 2025

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
ZR

Zodwa ReddyVerified

HR and Payroll Manager

EducationSouth AfricaNelspruit201 to 500 employees
5.0
06 Jan 2025

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

ETI calculated correctly, with the working shown. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
Previous1...242526...36Next

4.4

Overall

from 358 reviews

89% positive8% neutral3% critical

Rating distribution

5
205 of 358
4
115 of 358
3
28 of 358
2
7 of 358
1
3 of 358

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