358 verified reviews

SimplePay reviews

Every published review of SimplePay, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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358 reviews match · page 7 of 36

Preggie GovenderVerified

Payroll Manager

Legal services

Kimberley2 to 10 employees

4.0

23 May 2026

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing with no minimum. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Bongani CoetzeeVerified

Chief Operating Officer

Information technology

Stellenbosch51 to 200 employees

5.0

22 May 2026

EMP501 reconciliation took forty minutes

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing with no minimum. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Mulalo du PlessisVerified

Payroll Administrator

Engineering

PolokwaneSole trader

5.0

21 May 2026

Leave finally follows the BCEA without a spreadsheet

The tax year end is what convinced me. Nothing broke. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Every SARS submission handled without a consultant. Employee self service cut payslip queries almost to zero. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Vhutshilo MabasoVerified

Senior Payroll Consultant

Food and beverage

Vereeniging2 to 10 employees

4.0

20 May 2026

Three tax year ends without a single correction

We switched after our previous provider got an ETI calculation wrong. ETI calculated correctly, with the working shown. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

ETI calculated correctly, with the working shown. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Wayne Mahlangu

Debtors Manager

Hospitality

Durban2 to 10 employees

5.0

16 May 2026

Leave finally follows the BCEA without a spreadsheet

We switched after our previous provider got an ETI calculation wrong. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

South African support desk that answers in South African hours. Employee self service cut payslip queries almost to zero. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Yusuf Sekhukhune

Senior Payroll Consultant

Motor trade

Johannesburg11 to 50 employees

5.0

16 May 2026

EMP501 reconciliation took forty minutes

The tax year end is what convinced me. Nothing broke. Per employee pricing with no minimum. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

ETI calculated correctly, with the working shown. IRP5 files validated in e@syFile without a single rejection. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Hendrik PretoriusVerified

Talent Acquisition Lead

Professional consulting

NelspruitSole trader

5.0

16 May 2026

EMP501 reconciliation took forty minutes

The tax year end is what convinced me. Nothing broke. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Every SARS submission handled without a consultant. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Tracy OctoberVerified

Accountant

Logistics and transport

Paarl11 to 50 employees

5.0

14 May 2026

Leave finally follows the BCEA without a spreadsheet

I have run payroll on four different systems and this is the one I would choose again. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Every SARS submission handled without a consultant. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Willem NkosiVerified

Senior Payroll Consultant

Hospitality

BloemfonteinSole trader

5.0

09 May 2026

Support actually understands South African payroll

I have run payroll on four different systems and this is the one I would choose again. Every SARS submission handled without a consultant. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing with no minimum. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Rudzani MaharajVerified

Payroll and Benefits Officer

Healthcare

Kimberley51 to 200 employees

5.0

09 May 2026

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. South African support desk that answers in South African hours. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

358 verified reviews

What works

Every SARS submission handled without a consultant. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.