Riaan Titus
Debtors Manager
Migrated away after fourteen months
We committed to this on a recommendation and I regret not testing it properly first. In practice, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.
What works
The invoicing side works.
What does not
The VAT handling required constant manual correction. Bank feed failures went unresolved for weeks. Support responses were slow and generic.
